1 to 2 of 2 Permanent Service Management Jobs in Bridgend with Remote Work Options

Job Title: ICT Service Delivery Analyst Location: South Wales Police Headquarters, Bridgend, Wales Salary: £33,915.00 - £39,036.00 per annum Job Type: Full time, Permanent Closing Date: 5th July 2024 at 15:00 Are you looking for your next career step? Do you want to be a part of … of significant growth and technological change, there has never been a better time to join! The Role: We are seeking a skilled and motivated Service Delivery Analyst to join our dynamic ICT Customer Services Team. You will supervise a team of service desk agents, providing direction, support, and … and play an integral role in the delivery of technical solutions to our user base. Responsibilities: Oversee the timely resolution of ICT incidents and service requests, ensuring that they are appropriately logged, categorised, prioritised and escalated as required. Oversee and delegate workloads inspiring the team to achieve challenging goals more »

or 3rd line technical support engineer(our client are hiring for multiple positions at both levels) - resolving escalated queries efficiently, maintain top-tier customer service, manage customer documentation meticulously, and adhere to service management principles. Technologies you’ll work with include: HPE server/SAN infrastructures, Hyper more »