2 of 2 Permanent Stakeholder Management Jobs in Bridgend

will combine strong technical capability with excellent leadership skills, helping drive operational excellence, continuous improvement, and exceptional partner experiences. Key Responsibilities: Team Leadership & People Management Lead, coach and develop IT Specialist Engineers and Maintenance Engineers Conduct regular one-to-ones, probation reviews and performance discussions Support recruitment, onboarding … team members Create personal development plans and technical growth pathways for engineers Promote accountability, ownership and a positive team culture Specialist Queue Management Oversee all 2nd Line, 3rd Line and Maintenance ticket queues Ensure tickets are prioritised correctly and worked within agreed SLAs Manage workload distribution based on skillset ...

inception through to BAU rollout. Integration of the service, both technically and operationally, including delivery of service and support wrappers. Ownership of communications and stakeholder management across a multidisciplinary programme. Proactive, structured progress reporting — stakeholders should never need to ask, \"where are we?\" Essential Skills and Experience Strong … Product go-live experience at scale. Desirable Skills and Knowledge Experience working at, with, or for a central government department. Experience with document processing, management, and routing at scale. Experience deploying AI products into live service. Deeper understanding of AI ethics and legal/regulatory implications. Particular Challenges ...