Bridgwater, Somerset, South West, United Kingdom Hybrid / WFH Options
Walsh Employment
the operational side of IT service management, ensuring high standards across infrastructure, application support, and end-user services. Reporting to senior stakeholders, you will take ownership of service improvement, compliance, vendor oversight, and operational resilience. Responsibilities include: Overseeing the delivery of IT services to meet project and operational requirements Managing the system … administration team and related resources Monitoring SLA compliance and ensuring services meet regulatory and business needs Collaborating with vendors and internal teams to deliver secure and scalable systems Driving continuousimprovement initiatives across tools, processes, and delivery models Ensuring effective change management and minimal business disruption Leading service performance reviews, audits, and reporting Managing licensing, service costs … governance and assurance Up-to-date licensing schedules , cost controls, and risk registers Effective reporting on service metrics , issues, and compliance gaps Coordination of risk management , change control, and continuousimprovement Delivery of reliable, secure, and scalable IT services aligned with green energy programme goals Working Pattern & Travel Hybrid working pattern expected on-site 2 days per More ❯
infrastructure and applicationsensuring regulatory compliance ? Collaborate with suppliers to close service gaps and ensure robust delivery ? Monitor and enforce SLAs aligned with business objectives ? Identify and implement service improvement opportunities ? Recommend cost-effective delivery models aligned with business drivers ? Escalate and resolve IT service issues through structured communication ? Manage service performance metrics, reporting, and compliance ? Coordinate change management … transitions ? Allocate resources effectively across multiple projects ? Build strong relationships with stakeholders and third-party providers ? Deliver clear, timely reports, financial tracking, and risk assessments ? Drive a culture of continuousimprovement, knowledge sharing, and operational excellence ?? What You Bring ? Degree in IT, Computer Science, or relevant field ? Accredited in ITIL, Prince2, APMP, or equivalent ? Eligible for security More ❯
Duties Own and deliver the Maintenance Excellence programme across the Bridgwater site. Lead Autonomous Maintenance (AM) initiatives, empowering operators to care for equipment and stabilise performance. Drive Focused Improvement (FI) to eliminate downtime and improve asset utilisation. Optimise Professional Maintenance (PM) to enhance equipment life and reduce costs. Support smarter start-ups through Early Equipment Management (EEM). … where your ideas and energy will help shape the future of beverage production. About You You're an engineering or technical professional with a solid background in maintenance or continuousimprovement, ideally within FMCG or manufacturing. Youre passionate about driving operational excellence, and you thrive on making things bettermore reliable, more efficient, and more sustainable. You naturally … a collaborative mindset and the ability to coach others. Building team capability is second nature to you, and you're committed to creating a culture where high performance and continuousimprovement are part of everyday life. You have a proactive approach to risk, always looking ahead to prevent issues before they arise. With a strong eye for More ❯
quality records (LTQR) or project process/procedure/Instruction. Technical Reviewers have an involvement in the transition and application of new systems and software. This supports the continualimprovement objectives of the business. Your Responsibilities: To review and comment on various documents submitted by multiple functions, i.e. QA-QC Depts, for the project/contract as required. More ❯