1 of 1 Permanent Middleware Jobs in Bridgwater

primary contact for assigned applications, providing technical support, investigating complex issues across business areas (Forecasting, Scheduling, BOM, Labelling, QM, WMS, LGVs, Conveyors, Customer Portal, Middleware, Alerting, YMS), and collaborating with 1st line support to resolve within SLAs. Monitor and manage ITSM queues, escalate issues to external suppliers/3rd parties … Assist end-users with functionality and best practices, analyse requirements, propose enhancements, and recommend process improvements to optimise operations. Design and develop dashboards/middleware solutions, participate in testing, upgrades, patches, refreshes, archiving, and new implementations while adhering to Change Management and governance processes. Maintain records of application setup, process ...