1 to 1 of 1 Permanent Network Engineer Jobs in Brighouse

Title: 2nd Line Network Engineer Location: Brighouse Salary: £30,000-£35,000 DOE In response to our continuous growth, we are expanding our technical team and establishing a 2nd line helpdesk. We are actively seeking two candidates to join this team, offering a wonderful opportunity to become part … of our friendly and growing helpdesk located in Brighouse. We are in search of an enthusiastic network engineer who will be responsible for resolving network issues for our clients and providing support for customer projects. The ideal candidate will possess experience in 1st/2nd line helpdesk … support and aspire to advance their career as a network engineer while acquiring new skills. Responsibilities Managing customer support requests escalated from the 1st line. Raising and processing faults with our partners via telephone, email, and appropriate portals. Ensuring timely resolution of all tasks within the SLA. Proactively more »