IT Support Analyst - Brighouse
- Hiring Organisation
- qed legal
- Location
- Brighouse, West Yorkshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £40,000 per annum
face-to-face assistance • Logging, categorising and prioritising incidents within the IT service management system • Troubleshooting hardware, software, access and connectivity issues • Supporting Windows desktops, laptops, mobile devices, printers and peripherals • Setting up, configuring and deploying laptops, smartphones, tablets and other equipment • Managing user accounts, permissions and access requests … customer service skills. You will ideally have: • At least 2 years' experience within IT support, service desk, helpdesk or desktop support • Strong knowledge of Windows desktop environments • Experience supporting Microsoft 365, Outlook, Teams, OneDrive and SharePoint • Working knowledge of Microsoft Entra ID/Active Directory, Exchange and Intune • Experience ...