2 of 2 DemandTrendPermanent Client Onboarding Jobs in Brighton

After 3 months role will be Hybrid with 3 days in the office and 2 days at home Office of up to 12 staff Our client are a leading SaaS solutions business for dynamic delivery route planning and optimisation. They work with businesses of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. … ll have direct access to our clients developers and product team - not just to resolve issues quickly, but also to share ideas and suggestions for improving their platform. The client actively encourage you to bring forward new ideas based on your own observations or customer feedback, helping to shape the future of the product. You'll also work closely … with their Sales and Implementations teams to ensure a smooth transition for customers from the pre-sale stage through to full onboarding, helping them get the very best start with our platform. Key Responsibilities : - Investigate and resolve customer issues raised via their ticketing system (Zoho Desk), ensuring clear communication throughout. - Manage support cases from start to finish, including More ❯

After 3 months role will be Hybrid with 3 days in the office and 2 days at home Office of up to 12 staff Our client are a leading SaaS solutions business for dynamic delivery route planning and optimisation. They work with businesses of all sizes to streamline their operations, improve efficiency, and deliver exceptional service to their customers. … ll have direct access to our clients developers and product team - not just to resolve issues quickly, but also to share ideas and suggestions for improving their platform. The client actively encourage you to bring forward new ideas based on your own observations or customer feedback, helping to shape the future of the product. You'll also work closely … with their Sales and Implementations teams to ensure a smooth transition for customers from the pre-sale stage through to full onboarding, helping them get the very best start with our platform. Key Responsibilities : - Investigate and resolve customer issues raised via their ticketing system (Zoho Desk), ensuring clear communication throughout. - Manage support cases from start to finish, including More ❯