go-to location for resource management tasks, ensuring swift completion while maintaining operational oversight. Review work completed by the team to ensure standards are met and identify opportunities for coaching and development Experience & Skills Required Experience: Proven experience in scheduling, operations, or service delivery coordination. Experience in client-facing roles or managing operational workflows. Skills: Organisational Skills: Ability to manage More ❯
Brighton, Sussex, United Kingdom Hybrid / WFH Options
INSHUR
ideally including the Financial Ombudsman Service. Collaborative : Excellent communication skills, with the ability to empathetically and professionally deal with customers who have had a reason to complain Support performence: coaching customer service and claims teams to improve performance against KPIs. these additional skills that could set you apart Experience of corporate risk and compliance requirements: in a business scenario with More ❯
Falmer, Brighton, East Sussex, England, United Kingdom
Integral Recruitment Ltd
an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you’ll be doing Leading, coaching, and developing the Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider More ❯
