1 of 1 Permanent Influencing Skills Jobs in Brighton

Manager - Strategy and Knowledge Management

Hiring Organisation
American Express
Location
Brighton, East Sussex, United Kingdom
Salary
£ 55 K
knowledge management platform to support operational execution, service delivery consistency, and adoption of redesigned processes.Provide effective leadership by setting clear direction, coaching colleagues, influencing cross-functional partners, and creating the structure needed for teams to deliver with excellence.QualificationsExtensive amount of experience in service delivery, operational excellence, process improvement, transformation … improvement capability, with the ability to diagnose operational pain points, simplify ways of working, and implement scalable service delivery improvements.Excellent project and programme management skills, including planning, governance, stakeholder management, risk mitigation, dependency tracking, and executive-level reporting.Strong strategic thinking and problem-solving skills, with the ability ...