1 of 1 Permanent Knowledge Management Jobs in Brighton

a demanding customer environment. Managing capacity and availability issues, various moves/adds/changes, server software installation and configuration. Recording, tracking and updating call information on a service management tool. Ensuring that Service Delivery work meets the agreed quality standards of documentation and reporting (asset management, incident management etc.) Bolstering continuous service improvement by maintaining standard … methodologies and knowledge repositories. Creating draft knowledge management articles for QA with resolutions and workarounds. Contributing to creation of technical design/implementation documentation. Performing all technical aspects to support infrastructure implementations, deployments and technologies related to dynamic infrastructure platforms. Participating in test planning and execution. Recognising opportunities to embrace innovative technologies. Working cross-functionally to resolve … variety of operating systems & network protocols Practical application using Agile or other rapid application development methods. Prior experience performing as an Engineer within a product engineering organisation Specific technical knowledge of Windows and/or MAC OS Expert Active Directory and Group Policy knowledge Expert Windows OS skills and knowledge Expert MAC OS skills and knowledge More ❯