5 of 5 DemandTrendPermanent Service Delivery Jobs in Brighton

Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong client relationships and a collaborative culture. They are now looking … for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians while shaping how to deliver outstanding service to clients. What you’ll be doing Leading, coaching, and developing the … Service Desk Team to deliver consistent, high-quality support Driving improvements in service delivery processes, performance, and client satisfaction Working closely with the Operations Manager and wider leadership team to influence strategy and growth Managing and reporting on KPIs, SLAs, and service metrics Ensuring best use of tools and systems, including the ConnectWise suite Building strong More ❯

highly experienced and results-driven Senior Project Manager to lead complex IT infrastructure and networking projects, including large-scale construction and implementation efforts. This role will focus on the delivery of enterprise-grade IT solutions, with a strong emphasis on working with industry-leading technologies including Cisco, Palo Alto, and Fortinet. You will be responsible for managing end-to … This is a strategic role that requires technical knowledge, leadership, and excellent stakeholder management skills. What You’ll Be Doing: Lead cross-functional teams in the planning, execution, and delivery of IT infrastructure and network projects, often in conjunction with new construction or renovation efforts. Manage multiple concurrent projects while ensuring alignment with scope, budget, timeline, and quality goals. … Azure, and AWS. Hands-on familiarity with enterprise-grade networking, firewalls, Wi-Fi, structured cabling, physical security, and data centre technologies. IT Operations & Security: Solid understanding of IT service delivery, systems integration, and security technologies. Communication & Stakeholder Engagement: Exceptional communication and organisational skills, with the ability to engage stakeholders at all levels, driving positive contributions. Leadership & Delivery More ❯

clients to ensure repeat business. Conduct market research to identify trends and opportunities in the industrial and manufacturing sector. Work collaboratively with internal teams to ensure client satisfaction and service delivery. Maintain accurate records of sales activities and client communications. Meet and exceed sales targets and KPIs set by the organisation. The Successful Applicant A successful Business Development Executive More ❯

Trident is a fast growing, value-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT Services, driving innovation, and fostering a vibrant, people first culture. This is an excellent opportunity for a people manager with IT Infrastructure expertise to join our leadership team and help shape the future of IT service delivery click More ❯

Trident is a fast growing, value-led Managed Service Provider based in Brighton. Were known for delivering outstanding IT Services, driving innovation, and fostering a vibrant, people first culture. This is an excellent opportunity for a people manager with IT Infrastructure expertise to join our leadership team and help shape the future of IT service delivery. What We … you and your family. Cycle to Work scheme and tech discounts. Central Brighton office with social spaces. Your Role: Lead and develop a high-performing technical team. Oversee project delivery and resource planning. Drive service quality and operational efficiency. Anticipate requirements and proactively manage available capacity. Collaborate with sales and service teams. Ensure ISO compliance and high … of large teams Having conducted performance reviews, workflow management etc. Technical knowledge of the MS stack Windows OS, Windows Server, Active Directory, Exchange, VM-Ware. A passion for customer service and team development. Please note: The title listed here is for advertising purposes. Internally, the role will have a slightly different name that fits our company framework. More ❯