1 of 1 Permanent Verint Jobs in Brighton

capabilities to drive transformation, and bringing a human touch to each customer interaction.The Director of Workforce Management will lead the modernization of the Verint Workforce Management platform, transforming how workforce management enables efficient, customer-centric day-to-day servicing. As the Product Owner, this leader will define the strategic … staffing optimization, and operational performance. The role combines strategic leadership with product ownership to drive continuous improvement, platform adoption, and measurable business outcomes.ResponsibilitiesDefine the Verint product vision, strategy and roadmap for workforce management and intra-day staffing.Lead the modernization of the Verint Workforce Management platform to enhance operational ...