2 of 2 Permanent VoIP Jobs in Brighton

Potential future travel opportunities The Requirements: Previous Helpdesk/1st Line Support experience desirable but not essential Basic networking knowledge, including routers, switches, firewalls, VoIP, LAN/WAN Strong written and verbal communication skills Confident telephone manner and customer service approach Methodical problem-solving skills Excellent organisation and time management ...

phone and email, lots of work on the phone with customers logging technical queries and support tickets Logging and managing support tickets Troubleshooting connectivity, VoIP, and network-related issues Monitoring systems and responding to service alerts to prevent outages Assisting with provisioning and administration of telecoms and connectivity services Working … Skills & experience required: Excellent written and verbal communication skills Strong customer service skills with a confident phone manner Basic network understanding (Routers, Switches, Firewalls, VoIP, LAN/WAN) Recent graduate (or equivalent) in a tech-related subject OR strong interest in IT/technical support Ability to learn quickly ...