3 of 3 Permanent 3rd Line Support Jobs in Bristol

The Job: Were delighted to be assisting our client with their need for a Senior IT Systems Engineer/Helpdesk 2 nd/3 rd Line Support to join their growing IT team. About the Role: On behalf of our client we are seeking a highly skilled Senior Engineer/2 nd/3 rd Line Helpdesk Support to support and maintain the existing managed IT support client base, while acting as the technical escalation point for the Service Desk team. This is a varied and hands-on role with responsibility for their service desk, escalations, and involvement in technical leadership across the business. This role will be … IT support, particularly within Azure and Microsoft 365 environments. Experience in an MSP environment is highly desirable. Previous experience in a Senior Engineer/2 nd/3rd Line Support helpdesk role Strong technical knowledge of Azure , Microsoft 365 , and Windows Server OS Experience with Active Directory , DNS , Remote Desktop Services , and network More ❯

3rd Line Engineer Up to £43,000 Bristol - Hybrid We’re working with a well-established MSP in Bristol that’s in an exciting phase of expansion. They’re looking for a well-rounded 3rd Line Engineer to join their team and play a key role in supporting their growing client base. As a … 3rd Line Engineer, you’ll handle a variety of technical challenges, from complex troubleshooting to solution design across a diverse range of technologies and customers. You’ll work in a supportive environment that encourages growth and development, with a hybrid working setup that offers the best of both worlds. Key Responsibilities: Acting as a senior point of … and ensuring excellent service delivery Contributing to documentation and knowledge sharing to drive continuous improvement Supporting project work, migrations, and upgrades when required Key Requirements: Proven experience in a 3rd Line role within an MSP or similar environment Split between BAU & Project work Strong understanding of Microsoft 365, Windows Server, networking, and troubleshooting across a range of More ❯

3rdLineEngineer Upto£43,000 Bristol-Hybrid WereworkingwithawellestablishedMSPinBristolthatsinanexcitingphaseofexpansion.Theyrelookingforawell-rounded3rdLineEngineertojointheirteamandplayakeyroleinsupportingtheirgrowingclientbase. Asa3rdLineEngineer,youllhandleavarietyoftechnicalchallenges,fromcomplextroubleshootingtosolutiondesignacrossadiverserangeoftechnologiesandcustomers.Youllworkinasupportiveenvironmentthatencouragesgrowthanddevelopment,withahybridworkingsetupthatoffersthebestofbothworlds. KeyResponsibilities: Actingasaseniorpointofescalationfortheservicedeskandfieldengineeringteams TroubleshootingcomplexissuesacrossMicrosoft365,WindowsServerenvironments,networks,andmore Designingandimplementingtechnicalsolutionstomeetclientneeds Buildingstrongrelationshipswithcustomersandensuringexcellentservicedelivery Contributingtodocumentationandknowledgesharingtodrivecontinuousimprovement Supportingprojectwork,migrations,andupgradeswhenrequired KeyRequirements: Provenexperienceina3rdLinerolewithinanMSPorsimilarenvironment SplitbetweenBAU&Projectwork StrongunderstandingofMicrosoft365,WindowsServer,networking,andtroubleshootingacrossarangeoftechnologies Confidentstakeholdermanagement Excellentcommunicationskillsandtheabilitytobuildrapportwithclients Aproactive,problem-solvingmindsetandtheabilitytotakeownershipofissues Ifyourereadytotakeonyournextchallengepleaseapplyforimmediateconsideration. More ❯