11 of 11 Permanent Customer Engagement Jobs in Bristol

Senior Customer Success Manager Salary: £70,000 - £80,000 per annum, plus circa 10%-15% bonus Location: Remote (Bristol HQ) My client is a rapidly growing technology/SaaS organisation offering a unique portfolio of services to the construction sector across the UK and internationally. There is a clear … would lead to a doubling their size over the next 2-3 years as the products and services are commercialised at pace. The Senior Customer Success Manager, a crucial appointment, will ensure customers achieve their desired outcomes while using a product or service, thereby driving customer retention ...

business enters an exciting phase of commercial growth, we're seeking a Product Lifecycle Manager (PLM) to become the voice of the customer internally and the face of the business externally. This is a highly commercial, customer-facing role sitting at the intersection of technology, product and market … strategy. Rather than focusing on day-to-day product delivery, you'll own the product throughout its lifecycle, ensuring customer needs, commercial opportunities and evolving regulatory requirements shape the future development of both the company's lidar technology and its cloud-based reporting platform. Working closely with customers, engineering ...

Lead Forward Deployment Engineer to lead the design, development, and deployment of enterprise-scale AI solutions. This role combines deep technical expertise with customer engagement, solution architecture, and engineering leadership to deliver innovative AI applications that solve complex business challenges. As a technical leader, you'll work closely … ready applications at speed. Design and build cloud-native applications using TypeScript and AWS . Lead technical discovery workshops and solution architecture sessions with customer stakeholders. Develop AI-powered applications leveraging Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), vector databases, and modern AI frameworks. Design scalable data pipelines ...

annum (DOE) Contract Type: Permanent Experience Level: Minimum 3 years' commercial experience Start Date: ASAP 167Solutions are looking for a highly technical, customer-focused Forward Deployment Engineer to bridge the gap between cutting-edge AI technology and real-world business challenges. You'll work directly with customers to rapidly … powered solutions that create measurable business value. This is a hands-on role for someone who enjoys solving complex problems, working across engineering and customer teams, and turning ambitious ideas into production-ready applications. What You'll Do Partner directly with customers to understand business challenges and translate them ...

development to shape bid strategies and ensure alignment with delivery capabilities. Develop bid timelines, resource plans, and risk registers to support successful submissions. Stakeholder & Customer Engagement: Build and maintain strong relationships with internal and external stakeholders. Act as the primary point of contact for customers, ensuring expectations … environment that encourages open communication and problem-solving. Governance & Reporting: Maintain project documentation, and financial progress reports. Ensure compliance with internal governance frameworks and customer requirements. Qualifications: APM PMQ, PRINCE2, or equivalent certification preferred. AGILE and/or SCRUM experience is advantageous but not essential. Demonstrated experience managing complex ...

software systems to join our dynamic team in the defence sector . This role is pivotal in shaping complex systems that meet diverse customer needs, ensuring robust requirements management, and driving software development aligned with strategic product line goals. Key Responsibilities: Customer Engagement & Requirements Capture: Collaborate with … system and software requirements. Requirements Derivation & Flowdown: Develop and manage system, subsystem, and software requirements using industry-standard tools, ensuring traceability and alignment with customer expectations. Product Line Strategy Support: Contribute to product line development by informing common architecture and reusable software components that serve multiple customer applications. ...

evidence Participation in safety reviews, working groups, and assurance boards Depending on experience, you may also mentor junior consultants and contribute to bids and customer engagements. What we're looking for Essential Engineering qualification (Level 4 or above) Experience in system safety engineering within Defence, aerospace, nuclear, transport ...

third-party technology partners. You will also support migration planning, impact assessments, service improvements, complex troubleshooting activities and contribute to strategic bids and customer engagements. Alongside your technical expertise, you will be expected to provide technical leadership, influence solution strategy, mentor colleagues and champion best practice across the design ...

Customer Experience Agent, you will be the first point of contact for our customers providing technical support as well as dealing with invoice and contract enquiries. We are looking for candidates to have excellent communication skills and a passion for providing customers with an exceptional service. Responsibilities: To ensure … training requirements. Understanding and resolving faults within SLA. Accurately triaging all tickets and passing to relevant support team for those not resolved by Customer Services & Support. Collate and communicate fault information to ensure quick resolution. Manage process for communicating service affecting issues to the organisation and our customers. Monitor ...

outcomes across critical national and defence environments. You will play a pivotal role in defining security strategy, leading architectural direction, mentoring teams, and delivering customer-facing engagements across complex programmes. What you'll be doing As a Principal Security Architecture Consultant, you will operate at the highest levels … design authority, assurance, and consultancy leadership. You will own security architecture outcomes across multiple engagements while developing internal capability and maintaining strong customer trust. You'll work in a collaborative consultancy environment, balancing hands-on architectural leadership with team development and customer engagement. Your role in practice Lead ...

exciting opportunities in the market. We're recruiting on behalf of a global technology business that's changing the way retailers approach sustainability and customer engagement. Following continued international success, they're investing heavily in the UK and building a brand new sales team to support their next phase … highly consultative sales role where you'll build trusted relationships, understand your customers' businesses and demonstrate how innovative technology can improve operations, enhance the customer experience and deliver long term commercial value. Package: £35,000 to £45,000 basic salary. Up to 20% annual bonus. Company car. 25 days ...