17 of 17 Permanent ITIL Jobs in Bristol

ServiceNow, Halo etc). Strong financial acumen and experience managing multimillion-dollar IT procurement budgets. Excellent communication and stakeholder management skills. Preferred Attributes Relevant certifications (e.g., CIPS, CPM, PMP, ITIL). Experience in professional services or environmental consulting industries. Strong change management skills and ability to lead through transformation. More ❯

experience in IT operations, confident in taking ownership and working across complex infrastructure. You'll bring: Knowledge of cloud and virtualisation technologies, particularly Microsoft 365 and Azure. Familiarity with ITIL/IT Service Management practices. Experience with networking (LAN/WAN, VPNs, load balancers, WiFi deployment). Skills in scripting/automation (PowerShell, Terraform). Understanding of security solutions (firewalls More ❯

server/web). Proficient in SQL Server, Oracle, Windows Server, and scripting (SQL, PowerShell, Python, VBS). Knowledge of virtualisation (VMware), networking (TCP/IP, DNS, Firewalls), and ITIL processes. Strong problem-solving and analytical skills, with attention to detail. Desirable Local government application support experience. Basic project management and strong interpersonal skills. Reasonable Adjustments: Respect and equality are More ❯

others. Qualifications Microsoft AZ-104 (Administrator) - Required, or equivalent experience. AZ-400 (DevOps Engineer Expert), AZ-305 (Solutions Architect), CKA/CKAD, HashiCorp Terraform Associate - Desired, one or more. ITIL 4 Foundation or SRE Foundation - Desired. Willingness to provide occasional out-of-hours and on call support as required. Desirable Experience building IDP capabilities such as service catalogues (e.g., Backstage More ❯

Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯

Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯

Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯

Supporting upgrades, enhancements, and ongoing development of the Remedy platform. What We're Looking For: BMC Remedy ITSM certification and proven experience in Remedy application development. Strong knowledge of ITIL processes and best practices. Hands-on experience in cloud-based Remedy deployments. Strong scripting and programming skills (e.g., JavaScript). Excellent problem-solving skills and the ability to work with More ❯

the role include: Significant experience in an IT (first and second line) technical support role. Some experience in delivering IT-related projects including DR events. Solid understanding of the ITIL framework. Some experience in business analysis, release management, and incident management processes. Strong problem-solving skills with clear, detail-oriented communication in both written and verbal form. Basic SQL querying More ❯

management. • Expertise in programme governance, financial management, and reporting within a complex organisation. • Experience in a complex multi-site environments is advantageous. • Relevant Professional qualifications (e.g., MSP, PRINCE2, PMP, ITIL) desirable. Personal Attributes • Strategic thinker with the ability to align programme delivery to organisational goals. • Excellent communicator, able to translate technical concepts for non-technical audiences. • Resilient and adaptable leader More ❯

management. • Expertise in programme governance, financial management, and reporting within a complex organisation. • Experience in a complex multi-site environments is advantageous. • Relevant Professional qualifications (e.g., MSP, PRINCE2, PMP, ITIL) desirable. Personal Attributes • Strategic thinker with the ability to align programme delivery to organisational goals. • Excellent communicator, able to translate technical concepts for non-technical audiences. • Resilient and adaptable leader More ❯

with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Deerfoot Recruitment Solutions Ltd is a leading More ❯

Skills: AWS Certified DevOps Engineer Professional or equivalent certification Proficiency in Terraform, AWS CDK, or CloudFormation Experience with Ansible for configuration management Strong scripting skills (e.g., Python, PowerShell, Bash) ITIL Foundation Certification or experience with ITIL-based environments Interview Requirements: This role will involve a two-stage interview process: First stage: face to face video competency-based interview covering your More ❯

We are seeking an experienced ITIL Incident Manager to join our team! Job Type: Full-time, Permanent. Reporting to: This role reports to the Support Team Leader Candidate will need to be eligible for SC clearance for this role We are seeking an experienced ITIL Incident Manager to work within our Support Team; primarily focused on driving support ticket management … receive overview training in key partner platform technologies such as Zendesk and NiCE CXone but having an understanding and experience of working in a technical as well as an ITIL environment is sought. The role will involve updating customers and internal stakeholders, driving partners in ticket resolution and assisting engineers in queue management. The Incident manager will also be responsible … defining and maintaining the Incident Management process, ensuring that it aligns with customer SLAs and provides the necessary governance around our approach to Service Management. Key responsibilities: Champion the ITIL Incident Management Process within the Service Management and Operations Organisation Work with engineers and run reports to identify priority tickets which determines the team's and engineer's workstack priorities More ❯

for Microsoft 365 and Azure services while working closely with dynamic software engineering teams. You'll play a key role in service migrations, onboarding/offboarding, ticket prioritisation, and ITIL-based processes. This role also involves consultancy, on-site audits, and producing clear reports for clients, making it ideal for someone looking to step up in their IT engineering career. … Contribute to the design and build of new client environments. Essential Skills: Practical experience supporting Microsoft 365 and Azure services. Proven track record of managing tenant migrations. Experience with ITIL processes and ticket management/escalation. Strong written and verbal communication skills for client reporting. Ability to prioritise workload effectively in fast-paced environments. Experience supporting software engineering or technical More ❯

with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience: BMC Remedy, ITIL, JavaScript More ❯

with enterprise systems Deliver ongoing support, enhancements, and upgrades to Remedy platforms Key Skills/Experience Required: Strong background in developing and customising BMC Remedy ITSM applications Familiarity with ITIL framework and best practice Experience with workflows, integrations, and programming (e.g. JavaScript) Knowledge of cloud-based Remedy deployments BMC Remedy ITSM Certification desirable Keywords & Beneficial Experience: BMC Remedy, ITIL, JavaScript More ❯