10 of 10 Permanent ITIL Jobs in Bristol

security frameworks. Desirable (not mandatory): Microsoft certifications (MCSA, MS-102, AZ-104) VCP (VMware Certified Professional) CompTIA Security+ or equivalent PRINCE2 or ITIL Foundation Soft Skills & Fit We’re looking for someone who: Is a confident, capable on‐site engineer with strong customer presence. Loves hands-on problem solving ...

technical audiences Qualifications Desirable: Bachelor's degree in Computer Science, Engineering, or equivalent professional experience Preferred certifications: VMware VCP/VCAP, Cisco CCNP, ITIL v4 Interview process The interview process for this role is two stages including a technical competency-based question and a task. Working Schedule This role ...

abilities in secure environments. Excellent written and verbal communication skills with the ability to produce documentation for technical and non-technical audiences Familiarity with ITIL v4, ISO 27001, Cyber Essentials Plus, and NIST frameworks Our company: Peace is not a given, Freedom is not a given, Sovereignty ...

Project, Azure DevOps, or JIRA Strong communication skills with the ability to engage stakeholders Ability to identify and manage risks and issues Knowledge of ITIL processes (beneficial but not essential) UK residency and ability to obtain basic security clearance Why Join Us: Fully remote work location Exposure to all aspects ...

with internal stakeholders including security, facilities and IT infrastructure teams. Producing documentation such as SOPs, guides and training materials. Compliance & Governance Working within established ITIL processes and organisational governance frameworks. Understanding compliance requirements relating to specialised equipment (e.g., BWV privacy and data retention policies). Maintaining audit trails, accurate asset ...

Support Engineer , you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework , managing the lifecycle of Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized ...

recruit and lead a new IT Secure Operations Service Delivery team Own and manage Incident, Request, Change, Problem and Escalation processes Design and embed ITIL aligned service management processes Drive continual service improvement through KPI reporting and trend analysis Manage the Secure Operations run budget Chair Change Advisory Boards when … tech manufacturing environments preferred Strong, well-rounded IT operations knowledge Demonstrable experience building and leading teams Excellent stakeholder management and communication skills ITIL v4 Foundation certification Experience working in security controlled environments Knowledge of Microsoft enterprise environments Awareness of ISO 27001, Cyber Essentials Plus and similar frameworks Strong vendor ...

Support Engineer , you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework , managing the lifecycle of Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized … communication, a natural aptitude for troubleshooting, and experience supporting US/UK-based customers. Flexibility: Ability to work in a 24x7 shift rotation . ITIL: Strong awareness of ITIL methodologies (Certification is a plus). Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please ...

Support Engineer , you will diagnose and resolve a variety of technical issues while maintaining high levels of customer satisfaction. You will work within the ITIL framework , managing the lifecycle of Incidents and Service Requests. Key Responsibilities Omnichannel Support: Handle inbound calls, chats, and emails, ensuring all issues are logged, categorized … communication, a natural aptitude for troubleshooting, and experience supporting US/UK-based customers. Flexibility: Ability to work in a 24x7 shift rotation . ITIL: Strong awareness of ITIL methodologies (Certification is a plus). Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please ...

high-performing teams, refine and embed service delivery processes, and ensure that service levels and KPIs are consistently achieved. You'll also champion our ITIL framework, take ownership of critical IT processes, and oversee service transition for new technologies and services. Key Responsibilities Service Delivery Leadership Lead, develop and motivate … Operations) team. Ensure the delivery of high-quality IT support aligned with organisational priorities. Design and continuously improve service support processes in line with ITIL best practice. Define and adopt service design standards, SLAs and monitoring processes. Operational Excellence Ensure service delivery meets agreed service levels and take ownership ...