Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Motability Operations
Description This position provides the opportunity to create engaging high-quality content and training for our employees and Scheme partners. Considering the end-to-end journey touch points, delivering knowledge and tools to provide great customer outcomes. You'll develop e-learning and training content for face-to-face and virtual trainer led sessions. You will also develop communication … and resources content for email campaigns, our partner website and internal knowledgemanagement system using online platforms and software. This will involve proactively building relationships and engaging with stakeholders to understand operational changes, performance gaps, technical, Scheme and partner information into clear and concise content. You'll identify areas where effective training, communications, resources, and tools will help … performance, efficiencies, and user experience. You will write and edit copy including, e-newsletters, emails, e-learning, trainer notes, slide decks, assessment questions, process maps, and online website and knowledgemanagement resources and content. You will create, produce, and manage communication plans, email campaigns, photoshoots, events, resources, training, and video content to deliver clear, targeted, and compelling messages More ❯
through effective triage and coordination with cross-functional teams. You will interact closely with both IT professionals and business users to resolve functional issues while adhering to robust service management protocols. By participating in shift rotations and following best practices in incident management, you will help guarantee uninterrupted production processes. Your ability to communicate effectively with suppliers, OEMs … SMEs, and internal stakeholders will be essential in driving successful outcomes. Additionally, you will contribute to knowledge sharing within your team by documenting solutions and assisting in operational reporting. This role offers you the chance to develop deep expertise in industrial automation while working collaboratively within a supportive environment that values your contribution. * Monitor day-to-day incidents on … minimise disruption to manufacturing operations.* Engage directly with IT and business users to address functional issues related to manufacturing execution systems (MES) and production line devices.* Follow established service management processes such as Incident Management, Change Management, Capacity Management, Problem Management, and Service Level Management to maintain high standards of delivery.* Maintain agreed service More ❯
and more. You will interact regularly with both IT professionals and business users to understand their needs and deliver solutions that keep operations running efficiently. By following robust service management protocols-including incident response, change control, capacity planning, problem analysis, service level management, and knowledge documentation-you will help uphold the highest standards of service delivery. Your … to manufacturing operations.* Engage with both IT and business users to address functional issues related to manufacturing systems and provide clear communication throughout the incident lifecycle.* Follow established service management processes including Incident, Change, Capacity, Problem Management, Service Level Management (SLM), and KnowledgeManagement to maintain high standards of delivery.* Maintain agreed Service Level Agreements … to the operating model to guarantee consistent support coverage across all required hours.* Collaborate with subject matter experts (SMEs) on complex functional issues to facilitate effective problem-solving and knowledge transfer.* Coordinate communications between suppliers, original equipment manufacturers (OEMs), business stakeholders, and internal teams for seamless issue resolution within your area of responsibility.* Share regular updates with stakeholders and More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Babcock Mission Critical Services España SA
your part as a Senior Business Analyst. The role As a Senior Business Analyst, you'll have a role that's out of the ordinary. You'll deliver specialist knowledgemanagement and technical expertise to enhance products and technologies supporting both internal and external Royal Navy stakeholders. Day-to-day, you will be actively seeking new knowledge … system design Developing system models and using design tools (Various methods and notation such as UML, enterprise architecture frameworks, etc.) Previous demonstrable experience with Digital Manufacturing Systems, Product Lifecycle Management systems would be an advantage. Information knowledgemanagement and mentorship skills. Qualifications for the Senior Business Analyst An education to degree level in an IT related discipline … thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview. Job Segment: Information Technology, IT Architecture, Business Analyst, PLM, CSR, Technology, ManagementMore ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
M-KOPA Kenya Limited
execute technology strategy that scales across African markets Lead OKR setting, strategic planning, and cross-functional collaboration across distributed engineering teams Oversee technology operations including resource planning, budgeting, vendor management, and compliance coordination Drive project management for strategic initiatives including country launches and platform scaling Build frameworks for team development, recruitment strategy, and organisational growth across our technology … teams Establish data-driven decision-making processes and optimise resource allocation for maximum impact Coordinate cross-functional strategy reviews and product strategy execution while driving documentation and knowledgemanagement practices, working closely with the Head of Strategy & Operations in Product Management Drive AI adoption and digital transformation initiatives across technology teams, embracing emerging technologies to enhance operational … in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management Strategic mindset with ability to translate vision into actionable plans More ❯