Software Customer Service Manager
- Hiring Organisation
- Advanced Technical Recruitment
- Location
- Bristol, City of Bristol, United Kingdom
- Employment Type
- Permanent
- Salary
- £40000 - £50000/annum plus benefits
looking for a permanent Software Customer Service Manager to join a leading provider of precision manufacturing tools in Bristol. This role provides a vital link between Field Service Software Engineers and the Software Engineering team, driving the swift resolution of complex challenges while fostering continuous improvement … knowledge sharing, and valuable customer feedback. You are expected to provide exceptional support to clients in EMEAI and to external staff (including Process and Service Engineers) globally. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field, ensuring timely resolution ...