Information Technology Service Desk Team Lead
Greater Bristol Area, United Kingdom
Oscar
years and are looking for their next IT Service Desk Team Lead . Requirements: Ticketing system experience (Jira preferably) Excellent customer service Windows 7-11 Windows Server 2012,16,19 ITIL (V3,V4) Desirable: +2 years’ Service Desk Lead Experience ( Dealing with escalations for … 1st and 2nd line) Draytek Routers 3CX Great knowledge of Server roles e.g. AD DS, DHCP, DNS UniFi Wifi Systems This role is perfect for someone with a strong technical skillset looking to take the next step into a management role or an experienced team lead looking for more »
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