2 of 2 Permanent CRM Jobs in Bromley

Teams Meetings or onsite visits. Working closely with marketing to understand size of opportunity and producing campaigns within your vertical sector. Full use of CRM (MS Dynamics 365) to record activity, conversations and KPI's. Entering all activities into CRM D365 is mandatory and it is relied on establishing BDMs … stated in OWR as part of weekly report on KPIs. Best Practice: Apply the outbound calls in key areas stated above (Follow up pipeline, CRM Call feed, Feeder School and MAT with foothold). More details will be provided. KPIs: Will be updated from time to time to industry standard ...

Excel? As Helpdesk Administrator, you will be: Co-ordinating and responding to all internal and external client requests under our SLA. Updating our CRM and internal systems with all client requests, ensuring notes are updated from request to follow-up calls through to resolution. Handling client complaints promptly and efficiently … under pressure and meet deadlines. Excellent presentation skills for all correspondence – client emails, letters, management reports. Computer literacy with the ability to effectively use CRM software programmes and Microsoft Office packages including Excel and Word An “investigative” and “can do” approach and attitude to all tasks. What we offer ...