IT Support Analyst
Bromley, Kent, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Proactive Appointments
Hybrid working based with 3 days per week required on site. Key skills & experience 2+ years of experience in an IT support role, preferably within a law firm or legal environment. Provide first and second-line technical support to end-users via phone, email, or in-person. Diagnose and resolve hardware and software issues on desktops, laptops, printers, and other … peripherals. Assist with setup, configuration, and maintenance of IT equipment and systems specific to legal practice, such as case management software and document management systems Bachelor’s degree in Computer Science, Information Technology, or related field preferred. Relevant certifications such as Microsoft Certified Professional (MCP), or similar are advantageous. Experience with a range of operating systems including Windows and macOS … Familiarity with ITIL or similar incident management frameworks. Experience with remote desktop applications and help desk software. Knowledge of legal-specific software and systems such as case management, document management, and time recording software. Understanding of data protection regulations and confidentiality in a legal context. Driving Licence: A valid UK driving license is required. Car Owner Due to the volume More ❯
Employment Type: Full-Time
Salary: £30,000 - £35,000 per annum
Posted: