2 of 2 Permanent SLA Jobs in Bromley

support within data halls Managing ServiceNow requests and workflow queues Supporting permit systems (e-permit/TCM) Escalating incidents and ensuring timely resolution Maintaining SLA/KPI compliance across all activities Working closely with Shift Leaders and site management You'll also play a key role in maintaining standards across ...

systems, Generators, and Switchgear). Incident Response: Act as a first responder to site alarms and system failures, ensuring rapid resolution to maintain site SLA requirements. Shift Excellence: Work a Continental Shift Pattern (rotating days and nights), providing 24/7 coverage and site safety. Compliance: Maintain rigorous site logs ...