IT Service Desk Analyst
- Hiring Organisation
- South London and Maudsley NHS Foundation Trust
- Location
- Bromley, BR2 0EP, United Kingdom
- Salary
- £32199.00 to £34876.00
data recorded is complete, accurate and valid Triage of user incidents/requests Prioritisation/escalation of calls in accordance with Service Level Agreements (SLA's) and Operational Level Agreements (OLA's) Identifying current trends that would indicate an underlying problem and draw it to management attention Creating and modification ...