2 of 2 Permanent TCP/IP Jobs in Bromley

Directory Troubleshooting MS Office, antivirus software Analysing, prioritising and fixing all requests for both Head Office and Field staff and escalate issues to 3rd line as appropriate Configuring / decommissioning users Building and configuring desktops / laptops Monitoring and checking backups, capacity, security, hardware / software and operating system issues with the fileservers and … network equipment Monitoring and checking system logs Ensuring anti-virus / anti-spam is current and kept up to date on all devices Assisting and participating in project work Ensuring prioritisation of daily workload Assisting with the rollout of software updates for both Head Office and Field users (SCCM knowledge would be beneficial to this role) Overseeing stock … Line Support Participation in IT projects Software deployment and patch management Asset and inventory management What we need from you: Proven experience working in a Service Desk function / 1st Line Support Strong expertise in Windows 10 / 11 Proven experience with MS Office 365 Ability to work independently on 2nd line technical issues Strong understanding More ❯

and educate helpdesk staff on network-related issues. Participate in out-of-hours work as required by the role. What we’re looking for: Advanced knowledge of networking (TCP / IP, subnetting, VLANs, VPNs, load balancing). Strong troubleshooting and analytical skills. Experience with FortiNet firewalls and Cisco switches (including CLI configuration). Proficiency More ❯