Service Desk Engineer
- Hiring Organisation
- Braundton Consulting Limited
- Location
- Orpington, Kent, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- Competitive salary
will have the opportunity to work with a variety of platforms and systems, including Windows, Mac OS, Google Workspace, Office 365, and cloud Wi-Fi solutions. Key Responsibilities Customer Support: Provide expert guidance to customers and resolve complex fault tickets within SLAs, ensuring customer satisfaction and adherence … timelines. Technical Troubleshooting: Diagnose and resolve issues related to desktops, networks, Wi-Fi, and cloud systems. Office 365 and Google Workspace Administration: Support the multiple customers that use Office 365 and Google Workspace within their ecosystem for email and collaboration tools. Requirements Gathering: Collaborate with customers to understand ...