IT Support Engineer
Bromsgrove, Worcestershire, England, United Kingdom
Reed
IT Support Engineer Bromsgrove (with occasional travel to additional sites) £30,000-32,000 REED Technology are currently supporting a well-established, forward-thinking organisation in their search for an IT Support Engineer to join their growing internal IT team. This is an excellent opportunity for someone who thrives in a busy environment, enjoys problem … solving, and is passionate about delivering a high-quality IT service to colleagues across the business. This role plays a key part in ensuring the smooth running of IT operations and would suit someone who is proactive, customer-focused, and confident handling a wide variety of technical tasks. Responsibilities : Act as a key point of contact for internal … IT queries, managing and updating tickets through the internal helpdesk system. Work closely with multiple locations, including occasional site visits, to support fault resolution and deliver high-level IT services. Troubleshoot hardware, software, and network issues across the organisation. Escalate complex issues to senior engineers or management when required, while maintaining ownership of the ticket lifecycle. Liaise with More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum, Inc benefits
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