2 of 2 Permanent IT Support Engineer Jobs in Bromsgrove

on new challenges, you'll find a variety of exciting career opportunities at AFH. This is a?full-time, permanent opportunity with a competitive salary and?range of benefits. IT Support Engineer The role is a core function within the IT Team, supporting the smooth running of IT across the company. You will work alongside … the IT Service Lead and wider team to deliver end to end IT support, ensuring that all colleagues receive a high-quality service and IT support. As our IT Support Engineer, you will be responsible for: Acting as a first point of contact for IT issues for all colleagues. Logging all work … with tickets Escalating tickets or issues to senior engineers/management where appropriate if the issue cannot be resolved internally and continuing to manage these escalated tickets Offering expert IT support services, troubleshooting hardware, software and network issues efficiently for employees across UK locations Liaising with 3rd Party companies to ensure computer and telephony systems and software are More ❯

Your new role We are currently seeking an IT Support Engineer (1st/2nd line) to work with a reputable financial services organisation 5 days per week in Bromsgrove. This organisation, who have a passion for developing their staff, is currently experiencing a steep growth curve, and as such has a fantastic opportunity for an IT Support Engineer to join their personable team on a full-time basis. You will act as a point of contact for first contact issues, logging all work requests on internal ticketing system and keeping users up to date with tickets. You will offer expert IT support services, troubleshooting hardware, software, and network issues efficiently for … operating to agreed service levels. Occasional travel to different sites will be required, so must have a driving licence. What you'll need to succeed Experience supporting and maintaining IT infrastructure, networks and cloud-based systems (eg Office 365 & Azure AD) and setup of computers, mobile devices and other peripherals. Experience setting up remote user PC requirements, including VPN More ❯