3 of 3 Permanent Capacity Planning Jobs in Buckinghamshire

boxes or enforcing heavy processes. Instead, it's about bringing clarity, alignment, and energy to the release cycle. From the very start, you'll be embedded in the release planning process - working closely with product managers and engineering leaders to define capacity, scope, and priorities. You'll ensure teams don't overcommit, that delivery plans are realistic, and … strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! - not just using them, but building reports, dashboards, and insights that drive More ❯

boxes or enforcing heavy processes. Instead, it’s about bringing clarity, alignment, and energy to the release cycle. From the very start, you’ll be embedded in the release planning process — working closely with product managers and engineering leaders to define capacity, scope, and priorities. You’ll ensure teams don’t overcommit, that delivery plans are realistic, and … strong understanding of software/product delivery with excellent business awareness and communication skills. Proven experience managing and orchestrating software or product releases across multiple teams Strong background in capacity planning, roadmap alignment, and release governance Hands-on experience with tools like Jira, Confluence, and Aha! — not just using them, but building reports, dashboards, and insights that drive More ❯

The Role: We're on the lookout for a strategic and analytical Dialler & Resource Planning Manager to lead the charge in optimising our contact centre operations. This pivotal role will oversee dialler performance, outbound contact strategy, and workforce planning - ensuring our teams are resourced effectively and campaigns run smoothly across predictive, preview and progressive dialling platforms. You'll … increasing right party contacts. We're based in Aylesbury and currently work from the office one day a week - every Wednesday. What you'll be doing: Leading the Workforce Planning function to deliver accurate capacity plans Managing inbound and outbound campaigns, including the development of new strategies Analysing dialler and contact data to inform tactical and strategic decisions … channels and mediums Organised, adaptable and able to work to performance targets Skilled in coaching and training with a clear, professional approach Knowledge of business strategy to inform dialler planning Willingness to flex working hours to meet operational demands Ability to manage expectations from agents to senior leadership Desirable: Familiarity with Teleopti WFM (Web and Local versions) Experience managing More ❯