handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: Incident Management Problem ManagementChangeManagement Engaging with contracted vendors for support-related assistance. Windows Server Support Active Directory Administration and Support O365 More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum bonus and excellent benefits
handle many of the 3rd line escalations as well as project-based responsibilities such as onboarding, migrations etc. Your role will consist of: Incident Management Problem ManagementChangeManagement Engaging with contracted vendors for support-related assistance. Windows Server Support Active Directory Administration and Support O365 More ❯
buckinghamshire, south east england, United Kingdom
Fawkes & Reece
COINS ERP, and the ability to manage multiple tasks simultaneously. Main Duties and Responsibilities for the COINS Support Analyst: End User Support and Incident Management: Provide COINS support, advice and guidance for internal users, resolving issues within agreed SLAs Log support issues and liaise with 3rd party application vendors … to ensure resolution of service incidents User Access Management: Handle the user lifecycle (starters, movers, leavers), ensuring appropriate access is granted and revoked. Manage delegation of tasks, approvals, and authorisations within the system System Maintenance: Maintain documentation for system configurations and customisations Reporting and Auditing: Conduct periodic audits to … Support: Provide training to end-users on system functions, workflows, and new features Document business processes and develop internal guidance notes and knowledge base ChangeManagement: Participate in changemanagement processes related to COINS, ensuring clear communication with stakeholders regarding system changes or downtime Skills and More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
WD-40 Company (UK)
role, you will support European wide system configuration, adoption, and optimization of assigned ERP systems functions. You will also establish and support processes, data management, reporting, user training, and projects to achieve defined service level goals, KPIs and governance requirements needed for core operations to ensure business continuity. Assigned … Optimization of system configuration in partnership with implementation and development teams Establishment and optimization of business processes, programs, and governance User training, adoption and changemanagement Report development Security and controls Provide recommendations for the enhancement of systems and COE execution and SLAs. Provide prioritized project and systems … enhancement recommendations. Stakeholder Management Identify business/user requirements using a variety of methods, such as interviews, document analysis, workshops, and workflow analysis, to identify system requirements post-implementation. Lead the development of "as is" and "to be" processes, user behaviors, and systems changes required to achieve the "to More ❯
Search here to find a new job, a new career, an opportunity to up skill or to simply change your career direction. Become part of our team. We care for you as much as you care for others. There's a place for you at CNWL. We're passionate … practices and national guidelines. We are looking for An individual with a professional registration (for example NMC, HCPC) with significant experience of complex discharge management An individual with a vision to improve the experience that our service users have of going home A capable practitioner who can work clinically … NHS Continuing Health Care Assessment team and contribution to CHC assessments and DST meetings. Direct liaison with the Housing team(s) to ensure timely management of discharge for those who are homeless and in need of a duty to refer and housing input. Overseeing the booking of transport, referrals More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
The Open University UK
Microsoft certification in SharePoint and/or Power Platform. • Good knowledge and understanding of Microsoft 365 applications and capabilities. • Experience of web-page content management and development. • Understanding and use of SharePoint administration tools, (for example, ShareGate Desktop). • Experience with UiPath process automation software. • Understanding of Service Management standards including Incident, Problem and Changemanagement using ISEB ITIL Foundation (ideally at v4.0). Essential • Systematic, logical approach to systems development, monitoring and problem investigation • An understanding of the role of Technology in business delivery • Able to plan and prioritise work • Good oral and written communication More ❯
and maintaining up-to-date documentation and manuals. Documenting and approving work instructions (managing the centralized database). Monitoring and analyzing system performance. Delivering management information from the GSOC systems. Managing issues systematically and escalating incidents as needed. Acting as an intermediary between users and application management (application … owners), representing the user organization within the application management organization. Preparing drafts of changes, validating functional specifications, and supporting changemanagement processes. Executing and coordinating User Acceptance Tests (UAT) and formally accepting delivered functionalities. Training, guiding, and supporting key users and end users. Recruiting, developing, and managing … the GSOC expands. Skills: Technical knowledge and experience with SOC systems/applications. Strong communicator with sensitivity and respect for cultural differences. Leadership, stakeholder management, and administrative skills. Structured and analytical working style with proven project management skills. Knowledge of organizational and business processes. Strong operational background and More ❯
coordination and delivery of business and technical projects, ensuring they are completed on time, within budget, and to quality standards. Consistently demonstrate exceptional project management and delivery skills. Assist in defining project scope and objectives, engaging all relevant stakeholders and ensuring technical feasibility. Develop detailed project plans to establish … stakeholder relationships and project interdependencies, coordinating with multiple external suppliers for specialized skills. Implement and maintain quality control procedures and processes. Handle risk and changemanagement effectively. Manage changes to project scope, schedule, and costs using appropriate verification techniques. Collaborate closely with other group regions, including Heads of … Projects, Department Heads, IT Project Managers, Service Desk, Business Analysts, Solution Architects, and Database Administrators. Must Haves: Minimum of 5 years in a project management position. Experience with CRM, CDP and Web projects. Project Management professional qualification. Excellent planning and governance skills. Demonstrated expertise in creating detailed plans More ❯
are proud to be an equal opportunity employer. We encourage applications from all backgrounds and experiences. Role Summary: This role will oversee the lifecycle management of GIS, Survey, and CAD data within the EWR Digital Delivery Team and serve as the custodian of EWR GIS and Survey data. It … and data technicians. Experience working within BIM CDEs and managing BIM data protocols. Experience specifying and procuring measured survey contracts. Broad experience in data management activities on major programmes within regulated organizations with complex interfaces. Knowledge of the engineering lifecycle: requirements, specification, design, build, maintenance, verification, and validation. Extensive … experience in data set specification, interface management, and control on multi-disciplinary programmes. Proven ability to engage with peers and stakeholders effectively. Experience in changemanagement within fast-changing environments. Knowledge of UK rail industry legislation and standards. Experience configuring and maintaining ESRI GIS portals (e.g., ArcGIS More ❯
capabilities meet operational needs. Build and manage reporting dashboards and KPIs to support strategic decision-making. Engage and manage stakeholders across diverse departments, communicating change effectively and leading engagement sessions. Contribute to the governance and oversight of the programme, ensuring changemanagement is embedded in all aspects … in analysing and working with large, complex financial data sets. Proven ability to work with external consultancies, System Integrators, and internal stakeholders. Excellent stakeholder management skills and a track record of effective cross-functional collaboration. Strong working knowledge of UK financial reporting standards and sector-specific reporting frameworks is More ❯
Is and To-Be process mapping. Identify business problems using data modeling techniques and process flows. Streamline business processes for efficiency. Maintain strong documentation management skills. Communicate effectively with senior organizational stakeholders. Align internal and external stakeholders on the benefits of new technology, strategies, requirements, and processes. Facilitate workshops … from all participants. Desired Knowledge and Skills: Experience with finance systems and integration, especially in the education sector. Background in marketing and admissions processes. Management of enrolled children and existing pupils on a YoY basis. Knowledge of education technology and Virtual Learning Environments (VLEs). ChangemanagementMore ❯
Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/… will have knowledge of some if not all of the following: Finance systems and integration - tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE's Changemanagement expertise The Client and the role More ❯
Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/… will have knowledge of some if not all of the following: Finance systems and integration - tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE's Changemanagement expertise The Client and the role More ❯
Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/… will have knowledge of some if not all of the following: Finance systems and integration - tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE's Changemanagement expertise The Client and the role More ❯
Identify problems within the business relating, through data modelling techniques and process flows. Have the ability to streamline processes. You will have strong documentation management experience and skills. Communicate with senior people within the organisation. Align internal and external stakeholders of the benefits of new technology or strategies/… will have knowledge of some if not all of the following: Finance systems and integration - tailored around the education sector Marketing & admissions background YoY management of enrolled children/existing pupils Technology within education and use of VLE's Changemanagement expertise The Client and the role More ❯
Marlow, Buckinghamshire, United Kingdom Hybrid / WFH Options
Softcat plc
Excellence is a new leadership position at the helm of a newly established leadership team and will be responsible for the operational and strategic management of the (internal) Technology organisation. In the near-term, you will own and coordinate the implementation of a new target operating model implemented "through … the line" across the internal technology organisation helping to successfully embed new ways of working, driving cross-functional management and operational efficiency of the internal Technology Team - ensuring clear communication and value delivery to the wider Softcat business. Over the medium term, this role will evolve to become a … critical driver of our digital talent bench and for digital business transformation and ongoing change and transformation of the internal technology team. As Head of Technology Team Excellence, you'll be responsible for: Technology Team Excellence and Planning Performance Management and Reporting We'd love you to have More ❯