7 of 7 Permanent Customer Engagement Jobs in Buckinghamshire

get stuck in? Here`s a taste of what you`ll be doing day-to-day 1. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Align technology initiatives with business goals to drive growth and efficiency. 2. Team Leadership: o Lead and manage a cross-functional team, including developers … Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures 4. Strategy Development: o Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability. o Act as the Design Authority - to communicate the agreed Technical Architecture to the programme/project/product team ensuring full understanding of the … o Oversee the development, maintenance, and optimization of the ecommerce platform. o Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience. 6. Customer Experience: o Enhance the user experience by implementing innovative tech solutions and optimizing site performance. o Monitor and improve customer service processes to ensure high satisfaction levels. 7. More ❯

and get stuck in? Here s a taste of what you ll be doing day-to-day. Responsibilities Strategy Development: Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability; Align technology initiatives with business goals to drive growth and efficiency. Team Leadership: Lead and manage a cross-functional team, including developers, testers partnering with … Architecture into a deliverable solution with an assessment against scope, impact, architectural principles and architectural measures. Strategy Development (Design Authority): Develop and implement ecommerce strategies to enhance online sales, customer engagement, and profitability; Align technology initiatives with business goals to drive growth and efficiency; Act as the Design Authority - to communicate the agreed Technical Architecture to the programme … Technology Management (continued): Oversee the development, maintenance, and optimization of the ecommerce platform; Ensure the platform's infrastructure can handle high traffic volumes and provide a seamless shopping experience. Customer Experience: Enhance the user experience by implementing innovative tech solutions and optimizing site performance; Monitor and improve customer service processes to ensure high satisfaction levels. Data Analysis and More ❯

you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Customer Experience Team This is an exciting opportunity to join an evolving team within Softcat's fast growing Customer Experience function. You will report directly into the Customer … our employees first. We give everyone the chance to step up and show how much they can achieve. We succeed when all our people succeed. Driving Success through Proactive Customer Engagement As an Accounts Customer Success manager, you will manage up to six strategic accounts, reporting to the Customer Success Team Manager. Your role involves supporting … the sales account director and their teams to create a successful joint business plan and build processes that add value to our existing relationships. As an Account Customer Success Manager, you'll be responsible for: Developing Account/Success Plans, Stakeholder Mapping, and Action Tracking for process improvement Tracking renewal opportunities within named accounts and supporting Account CSMs in More ❯

a Business Development Executive to support our vendor business leads and help turn strategic plans into tangible results. You'll be the engine behind sales enablement, pipeline precision, and customer engagement - making sure every initiative lands with impact. We're not here to sell you a job. We're here to invite you into a culture that values … out activity and promotional performance. Support execution of business and marketing plans. Identify and deliver training opportunities for customers and internal teams. Act as the point of escalation for customer care issues. Guide development of web tools and vendor microsites. Communicate product info, pricing, and promotions to internal and external stakeholders. Run call-out days and promote TD SYNNEX … s e-business services. Engage directly with customers as needed. What You'll Bring A customer-first mindset and strong communication skills. Confidence influencing sales teams and driving structured activity. A proactive approach to work with, initiative, and a passion for learning. Familiarity with core Microsoft tools (Word, Excel, PowerPoint, Outlook). If you're excited by the idea More ❯

TBC ⏰ Hours: Approx. 20–24 per week TBC 👋 The Company They are a fast-growing SaaS company on a mission to simplify how businesses handle invoicing, payments, and customer communications. Their platform helps companies deliver smarter, faster, and more engaging digital experiences for their customers, improving cash flow and reducing costs along the way. As they expand UK operations … strategy and messaging 🌟 What We’re Looking For A confident communicator who enjoys building relationships A self-starter with curiosity, resilience, and energy Experience in sales, lead generation, or customer engagement (ideal, but not essential) Comfortable using or learning CRM tools like HubSpot or Salesforce Someone who thrives in a flexible, collaborative environment 🎁 What’s On Offer ✨ Competitive More ❯

TBC ⏰ Hours: Approx. 20–24 per week TBC 👋 The Company They are a fast-growing SaaS company on a mission to simplify how businesses handle invoicing, payments, and customer communications. Their platform helps companies deliver smarter, faster, and more engaging digital experiences for their customers, improving cash flow and reducing costs along the way. As they expand UK operations … strategy and messaging 🌟 What We’re Looking For A confident communicator who enjoys building relationships A self-starter with curiosity, resilience, and energy Experience in sales, lead generation, or customer engagement (ideal, but not essential) Comfortable using or learning CRM tools like HubSpot or Salesforce Someone who thrives in a flexible, collaborative environment 🎁 What’s On Offer ✨ Competitive More ❯

key datasets (e.g., Deal data), ensuring accurate mapping and consistency. Workflows, Sequences & Automation Design, build, and refine automated workflows and sequences across Marketing, Sales, and Service Hubs to streamline customer journeys. Continuously review and update automations to ensure relevance and effectiveness. Maintain sequence documentation, mapping customer journey impacts and ensuring associated content is accurate and up to date. … Optimize chat workflows to enhance lead capture and customer engagement. Contribute to maintaining comprehensive documentation of automated customer journey processes. Reporting & Optimisation Develop and maintain dashboards and reports tracking key metrics such as sales performance, pipeline health, marketing effectiveness, and service activity. Analyse CRM data to identify trends, inefficiencies, and improvement opportunities that drive sales performance and revenue … and one-on-one coaching to improve adoption and best practice usage across teams. Provide responsive support, addressing user issues and offering clear guidance on CRM functionality. Collaboration & Stakeholder Engagement Partner with HubSpot Account Managers to stay informed about updates and leverage their support for strategic or technical challenges. Collaborate with internal teams and departments to develop CRM-based More ❯