1 to 12 of 12 Permanent Customer Experience Jobs in Buckinghamshire

Customer Experience Insight Manager Salary from £46,327 depending on skills and experience. Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 24th June 2024 About the Role Are you a strategic thinker … with a passion for customer … insights and market research? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Insight Manager to join the team. Reporting to the General Manager - Customer Experience, you will lead on data driven insights for all customer more »

and collaboration are key? We want to hear from you! At VWFS digital marketing is evolving, and we are seeking a customer centric CX Product Manager to join the team. Reporting to the General Manager - Customer Experience, you'll support the identification, development and delivery of new … Customer Experience (CX) initiatives, digital journeys, and enhancements to meet customer needs and business requirements. Who We're Looking For: You will have proven experience of defining the 'what' during the product and proposition process and enjoy working collaboratively across multiple teams sharing your expert knowledge … job; it is a chance to make an impact, develop your skills and enjoy being part of a fast-paced team. Your Impactful Contributions: CX Roadmap Ownership: Drive the CX roadmap from inception to completion on smaller scale CX topics, ensuring smooth delivery on time and within budget. Innovation and more »

Support and Customer Service Manager – £30,000-£35,000– Fairford Leys, Aylesbury The Role Do you possess a minimum of 3 years' experience in a customer support or service management role? Are you a strong leader with the ability to analyse data and metrics, along with the … an exciting opportunity for you. We are a Sage Software specialist for schools and businesses, looking to appoint an experienced and analytical Support and Customer Service Manager to our growing team. You will oversee our customer support operations, managing a team of support specialists, ensuring customer satisfaction … and improving service processes. This role requires a blend of leadership and exceptional customer service skills. If you're a motivated and experienced customer service professional who thrives in a supportive environment, we encourage you to apply! Key Responsibilities: Lead and manage the customer support team including more »

CRM Manager Salary from £46,327 depending on skills and experience Benefits: company car + company bonus potential, pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more! Closing date: 25th June 2024 About the Role: At VWFS UK Ltd, exceptional customer communication … journeys are important and we are seeking a two CRM Manager's to join our Marketing & Customer Experience team. Reporting to the General Manager of Customer Communications , you will be responsible for ensuring that all customer-facing communications conform to regulatory requirements, enhance customer engagement … and ultimately drive customer loyalty. Who We're Looking For: You will have proven experience of creating engaging and effective customer communications and be passionate about delivering an excellent customer experience. This isn't just a job; it is a chance to add value, develop your more »

27th June 2024 About the Role At VWFS we are seeking a part-time Data and Insight Manage r to join our Marketing and Customer Experience team. Reporting to the General Manager of Customer Communications, this is a pivotal role in leading data analysis and insight activities … that drive our commercial decisions, customer needs, and marketing strategies. Who We're Looking For: You will have proven data analysis experience and enjoy getting into the detail by sharing your knowledge to ensure our customers have a great experience. This isn't just a job; it is … paced team. Your Impactful Contributions: Develop and deliver the VWFS csutomer Data Strategy to influence sales and income results. Supervise company-wide marketing and customer renewal activities to meet core objectives. Collaborate with VWG and key data business partners to create a single view of the customer and more »

portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the product strategy for this portfolio, working alongside the broader product … to the business. Socalise plans and updates with stakeholder teams, and deliver updates appropriate for executive audiences at a regular cadence" Design highly differentiated customer value propositions based on customer needs, research and feedback. Deliver and maintain product requirement definitions with prioritised features and corresponding justification. Development of … pricing strategies and business cases for new product developments. Provide detailed product descriptions for the development of sales, customer experience, website and training information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience more »

to become part of an outgoing team that are integral to the vision of a business that is making a real difference to the customer experience within the rapidly changing energy supply market? This company are a leading power supply business who due to recent investment and financial … will be plenty of opportunities to climb the ladder and take on more responsibility. This is a fantastic opportunity for someone passionate about the customer experience to join a market leading company at a very exciting time in their growth trajectory. The Role: *Hybrid working with offices just … for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates. more »

+ benefits (depending on your level of Requirements for Senior Azure Engineer: Excellent technical skills Confident, friendly, with a desire to offer an excellent customer experience Proficiency in managing virtualised infrastructure in the cloud Strong commercial experience in cloud computing with a focus on Microsoft Azure Good … Responsibilities for Senior Azure Engineer: Manage and maintain virtualised infrastructure within Azure Develop and implement automation strategies for cloud infrastructure Oversee the transition of customer systems from on-premise to cloud-hosted services Ensure consistency, robustness, and efficiency in service delivery Support the migration process for new customers, including more »

27th June 2024 About the Role At VWFS we are seeking a part-time Data and Insight Manage r to join our Marketing and Customer Experience team. ... more »

Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service … the service desk as directed by the Service Delivery Manager. What are we looking for? Must have excellent verbal and written communication skills. Competent experience in using MS Outlook, Word, Excel, Power Point, and other tools. Ability to prioritise user requests effectively and manage user expectations within a fast … paced environment. Passion for driving exceptional customer experience. Strong analytical and problem-solving skills. A passion for continuous learning and self-development. Must be able to quickly grasp technical concepts and apply them to complex problems. You will need to cover 7am-7pm, working a shift pattern (7am-3pm more »

is established. Oversight of remedial actions to ensure risks are mitigated. Full audit trail is established, and trend analysis is undertaken. Key Skills required Experience of 'incident management'. Knowledge of UK banking (Customer Service, Credit, Financial Crime, Operations) and risk management & controls principles appropriate to the three … strong team skills. Ability to think creatively when resolving problems and/or identify alternatives where established procedures may not exist, ensuring an improved customer experience. In return they will offer you: We offer highly attractive reward package the typical benefits include: 25 days holiday entitlement increasing with service more »

their Online Product Merchandising Assistant you will be responsible for adding, updating, and maintaining existing products online and ensuring accuracy to ensure the best customer experience. Online Merchandising Assistant – Responsibilities - Responsible for uploading new products and assets via a Content Management System including product information, product copy, product imagery … and others. This would be a perfect role for a marketing graduate, with a love for all things ecommerce, who brings strong first role experience and is looking for their next career move. In return for your hard work, our client offers a competitive base salary, a bonus of more »