14 of 14 Permanent Customer Experience Jobs in Buckinghamshire

franchise bases. We now have an exciting opportunity within our Corporate Team for an Account Manager. Qualities we are looking for Account Management Customer Service Customer Experience Customer Insight New Product Launches Sustainability Growth Strategies Business Transformation Change Management Leading and managing a group of corporate … accounts, the ideal candidate will be responsible for: Delivering outstanding Customer Service to Franchisees and Stakeholders Building on established relationships with key personnel Fully understand customers business requirements General administrative duties producing regular business reports Answering phone calls and update CRM system Ensuring orders are fulfilled seamlessly Communicating fluidly ...

Account Manager. Key Account Manager, Account Manager, Customer Account Manager, Client Manager. An experience Account Manager who thrives on building long-term partnerships and delivering real commercial value for clients. Working for a market-leading technology provider that supplier digital and hardware solutions across the Hospitality sector. Helping … some of the UKs best-known hospitality brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that is performing really well. Depending on experience level - £50,000 - £60,000 This ...

Line Engineer Loation: Remote (UK-based) with customer site visits as required Full-time | Permanent | Monday–Friday, 9:00am–5:30pm Join a Growing Microsoft Cloud MSP Our client is a fast-growing Managed Service Provider helping businesses unlock the full potential of Microsoft Cloud technologies. Their services cover … Senior Engineer leading project delivery, a trusted outsourced service desk, and a network of specialist contractors. They’re now looking for a proactive and customer-focused 2nd Line Engineer to help support their next stage of growth. The Opportunity This role is ideal for someone who enjoys variety, autonomy ...

Nutanix Customer Success Manager - Nutanix, HCI, DC - Hybrid - £45,000 - £50,000 plus £5K bonus Do you want to work for a company with a clearly defined vision & strategy to set the industry alight? Do you want to be a key figurehead between a leading provider of IT services … company that provides real opportunities to develop on both a personal and technical level? Opportunity to join an epic business as a Nutanix Customer Success Managerwithin a key team where you will work with many different parts of the team to assist clients in maximising their use of Nutanix ...

Clients teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As Celestras Business Systems Lead, you will take ownership of the companys … staff with software-related issues, collaborating with the wider IT support function. Manage budgets for software initiatives and licensing costs. What Youll Bring Extensive experience with business software, digital platforms, and systems integration. Strong understanding of IT infrastructure as it relates to supporting software applications. Proven project management experience ...

Escalations & Customer Experience Engineering Role Overview The Principal Support Engineer is a senior, hands‐on technical expert responsible for driving rapid resolution of complex customer issues. This role blends deep technical troubleshooting, advanced log and API analysis, Datadog monitoring expertise, and leadership of high‐severity escalations. … engineer will collaborate tightly with Engineering, Product, and external vendors to eliminate root causes, improve MTTR, and elevate the overall customer experience. This is a high‐visibility individual contributor role requiring strong ownership, urgency, and the ability to translate complex technical problems into clear, actionable paths forward for both ...

regular updates to users throughout the resolution process Troubleshoot and resolve common technical issues remotely, aiming for first-contact resolution Deliver an excellent customer experience with a friendly, solution-focused approach Contribute to the creation and maintenance of knowledge base articles and self-service resources Identify recurring issues … suggest process improvements to reduce ticket volumes What are we looking for? Experience in a 1 line IT role, within a Service Desk/ticketing environment is essential. knowledge of computer programs and hardware Excellent interpersonal, oral, and written communication skills Can do attitude and willingness to collaborate, team ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance. Role created due to growth, excellent long-term prospects within the business in a market that … business, has already grown over 15% naturally, but now needs a dedicated professional to get the full potential from the market. Depending on experience level - £55,000 - £60,000 + £5K Car Allowance + Commission scheme (Another £10-15K approximately) This Business Development Manager job will suit ...

leading global technology company is seeking a Principal Support Engineer in Milton Keynes. This senior role involves resolving complex customer issues through technical expertise, leadership of high-severity escalations, and collaboration with various stakeholders including Engineering and external vendors. Required qualifications include at least 10 years in technical support … related fields, strong abilities in troubleshooting with Datadog and REST APIs, and a proven track record with vendor escalations. This position focuses on enhancing customer experience and improving operational metrics. #J-18808-Ljbffr ...

market-leading technology provider that supplier digital and hardware solutions across the Hospitality & Retail sectors. Helping some of the UKs best-known brands improve customer experience, speed of service and sales performance click apply for full job details ...

Sales Administrator High Wycombe £28,000£33,000 per annum (depending on experience) Established in 1998, we are a well - established B2B telecommunications group delivering leading - edge technology solutions to customers nationwide. With annual group turnover in excess of £23m, we continue to grow through strong customer relationships … Wycombe. The Role Working closely with our sales team, youll be at the centre of the deal process, ensuring accuracy, efficiency, and an excellent customer experience. Key Responsibilities include: Prepare, check and collate daily sales documentation, ensuring accuracy and completeness Update and maintain company CRM records as required Liaise ...

Marketplace Cloud Enablement: This team leads the charge in cloud marketplace transformation, aiming to be a market leader by delivering a simple, transparent, and customer‐centric experience. Their mission is to maximize long‐term gross profit from new and existing customers by offering simple and transparent solutions to procure … Marketplace trends and developments. Provide proactive and reactive co‐sell support to sellers and hyperscaler teams, including assisting with developing proposals, demos, and other customer‐facing materials. Continuously monitor and analyze Cloud Marketplace performance data to identify opportunities for growth and improvement. Assist Sales and Operations teams with ...

seamless support of our customers estates. Your insights and expertise will be vital in supporting the teams success, making a real impact on our customer experience. What youll do Resolve incidents and fulfil service requests, ensuring we meet SLA targets and provide excellent customer service Guide and support … requests, and problems are addressed within agreed timeframes Collaborate with various teams for problem-solving and project-driven work, enhancing your technical abilities and experience Support infrastructure change implementations, ensuring seamless transitions and minimal disruption What youll need At least three years of experience in 2nd Line infrastructure ...

scale across multiple countries and is committed to innovation, operational excellence, and sustainable mobility solutions, with a strong focus on efficiency, safety, and customer experience. This is an opportunity to join a highly collaborative IT function at the heart of the UK operation, supporting both local and centrally governed … Ensure compliance with organisational IT policies, governance frameworks, and data security standards across the domain. About you We are looking for someone with strong experience of working across both local and centrally managed IT applications within a complex, multi-country organisation. You will understand how technology supports core business ...