Technical Services Coordinator
- Hiring Organisation
- Frossell Recruitment
- Location
- Milton Keynes, Buckinghamshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £34,526 per annum
Planned preventative maintenance visits Urgent corrective actions and engineering changes Work collaboratively with field service engineers to meet customer expectations and response KPIs Reporting & Data Management Update cases and maintain accurate service records within Microsoft Dynamics CRM Collate service data and generate KPI reports for account stakeholders … partner suppliers and customers to maximise instrument uptime Administration Escalate complex customer issues where required Maintain CRM records for newly installed equipment Support inventory management processes Business Relationship Management Build and maintain strong working relationships with customers and service partners Monitor supplier performance against contractual service levels Compliance ...