12 of 12 Permanent ITSM Jobs in Buckinghamshire

solving skills, with a proactive approach to issue resolution. Experience with service reporting, KPI tracking, and performance improvement. Competence in interpreting and managing service contracts and SLAs. Familiarity with ITSM tools, ServiceNow or Halo PSA Ability to lead, motivate, and develop team members. More ❯

solving skills, with a proactive approach to issue resolution. Experience with service reporting, KPI tracking, and performance improvement. Competence in interpreting and managing service contracts and SLAs. Familiarity with ITSM tools, ServiceNow or Halo PSA Ability to lead, motivate, and develop team members. More ❯

reports and indirect teams, fostering a high-performance culture. Required Experience: 7+ years in IT consulting or technical leadership roles, ideally within complex enterprise environments. Strong experience in IT service management, strategy planning, and business process alignment. Hands-on knowledge of Azure Data Factory, Data Lake , and data pipeline architecture. Proven experience managing data security, access, and regulatory compliance. Familiarity More ❯

with other areas of IT to realise the end-to-end solution architecture vision, ensuring implementation follows agreed high-level design and meets acceptance into service requirements for IT service management Convert complex requirements into architecture and design to create blueprints for the relevant solutions using published reference architectures, and where appropriate with guidance from VWFS Enterprise Architecture Provide full More ❯

or managed. You will not personally fix each ticket, but you will be responsible for progress and escalation where necessary. You will take calls and log them into our ITSM and allocate them to the relevant colleague if you are unable to do a first-time fix. Applications and selected systems will be passed to your queue for 2nd level More ❯

work as a team member with good team spirit. Good understanding about tried infrastructure support services in a managed services model. Experience in working with cross-functional teams (IT Service Management framework). Ability to effectively communicate with global teams for issue escalation and problem resolution. Driving experience with valid driver license, ability drive to customer location (as required) and More ❯

work as a team member with good team spirit. Good understanding about tried infrastructure support services in a managed services model. Experience in working with cross-functional teams (IT Service Management framework). Ability to effectively communicate with global teams for issue escalation and problem resolution. Driving experience with valid driver license, ability drive to customer location (as required) and More ❯

via their 121. We'd love you to have: Existing experience working within a Service Desk and/or end user device logistics environments. Experience with working in an ITSM Tool. Confident communicator at all levels. Ability to understand Requested and task management items. (RITM + Task). Ability to plan and prioritise workload. Strong knowledge of ITIL processes. Work More ❯

is being provided and why. Essential Skills & Experience: Solid understanding of data centre environments, infrastructure, and associated services (e.g., storage, backup, recovery). Strong background in IT Service Management (ITSM) and familiarity with frameworks such as ITIL. Experience managing service contracts, SLAs, and vendor performance. Proven ability to work with auditors and manage compliance requirements. Comfortable navigating complex service issues More ❯

is being provided and why. Essential Skills & Experience: Solid understanding of data centre environments, infrastructure, and associated services (e.g., storage, backup, recovery). Strong background in IT Service Management (ITSM) and familiarity with frameworks such as ITIL. Experience managing service contracts, SLAs, and vendor performance. Proven ability to work with auditors and manage compliance requirements. Comfortable navigating complex service issues More ❯

KPIs and performance targets as defined for the role. Comply with all local fire, security, and health & safety regulations. Log and manage all incidents using the IT service management (ITSM) tool, ensuring resolution within SLA. Keep up to date with relevant technologies and complete required training. Participate in 24/7 on-call rota where applicable. Be prepared to work More ❯

KPIs and performance targets as defined for the role. Comply with all local fire, security, and health & safety regulations. Log and manage all incidents using the IT service management (ITSM) tool, ensuring resolution within SLA. Keep up to date with relevant technologies and complete required training. Participate in 24/7 on-call rota where applicable. Be prepared to work More ❯