Major Incident & Escalation Manager
- Hiring Organisation
- Hays Specialist Recruitment Limited
- Location
- Milton Keynes, Buckinghamshire, United Kingdom
- Employment Type
- Full-Time
- Salary
- £350.00 - £450.00 per day
Milton Keynes (2-3 days per week on-site) £350-£450 per day Outside IR35 We're looking for an experienced Major Incident & Escalation Manager to join a busy Service Operations team, taking ownership of critical incidents, high-priority service escalations and supplier performance issues across … stakeholders, technical teams and third-party suppliers to ensure service issues are driven through to resolution. The Role You will be responsible for leading major incidents and operational escalations from initiation through to closure, ensuring effective communication, clear ownership and timely resolution throughout the process. You'll work closely ...