1 to 15 of 15 Permanent Service Delivery Jobs in Buckinghamshire

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … Hayes and West London. The salary is £40k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

Aria, ZA - Cape Town, Poland - Poznań, South Africa - Cape Town, Poland - Poznań (24/7) | Job-ID: 203859 | Contract type: Standard | Business Unit: IT Service Delivery/Managed ServicesDigital Experience Centers Director (Multinational IT Managed Service Company)Life on the teamThe Digital Experience Centers Director will be … responsible for managing the Service Desk function within a large multinational IT managed service company. The role involves overseeing the day-to-day operations of the Service Desk team, ensuring efficient and effective delivery of IT support services to clients. You will play a critical role … in driving operational excellence, optimizing service delivery processes, and fostering a customer-centric culture. What you'll doTeam Management: Provide strategic management and direction to the Service Desk team, setting clear goals and, objectives.Foster & drive a high-performance culture, ensuring team members are motivated, engaged, and supported more »

Service Desk Support Analyst Location: Milton Keynes, UK with an opportunity to work from home. Salary: £22000 - £25000 per annum + Bonus UK passport/Settled status/ILR status holder is required as you will undergo UK Security Check clearance for this role. Identifi global are the resourcing … partner for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a Service Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly … customer focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to more »

Service Desk Technician Chalfont £25,000 + Hybrid + Education Funding An incredible opportunity awaits an ambitious person who is looking to start their IT career to flourish within an established company in an exciting role. In this position, you will provide comprehensive technical support for the company's … your existing knowledge in IT and is most suitable for a junior engineer who is looking to kick start their IT career. As a Service Desk Technician you will be responsible for logging incidents into the helpdesk system, engages customers to understand and address their requirements, provide technical support … Azure, and basic networking Strong communication skills and ability to collaborate effectively in a team to resolve customer issues The role: Log incidents and service requests into our helpdesk system with comprehensive documentation Engage with customers to promptly address technical concerns, demonstrating effective communication skills Provide technical support for more »

focused, experienced as a Field IT Support Technician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT Support … and able to follow the process of using a ticketing system. The successful candidate will ensure that our customers receive an excellent and consistent service experience. Key Responsibilities Acting as the client facing representative for all technical service requests on client sites (most client sites are within a … mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents, completing more »

Service Desk Technician Chalfont Salary: Up to £25,000 Essential Criteria; Able to work in the UK full time (no sponsorship available). Experience working in an IT/Helpdesk support position, supporting software, hardware, applications (2+ years). Able to travel to Chalfont (five days per week). … Microsoft Office 365 skillset; support, troubleshooting and administration). Are you passionate about technology and dedicated to delivering exceptional support? As part of the Service Delivery Team, you'll play a vital role in supporting the employees by offering technical assistance for TV, radio, streaming, and IT services. … Job Description Accurately logging incidents into the helpdesk. Speaking to customers to handle requests, troubleshooting issues, and ensuring timely resolution of service requests. Operating a switching matrix, you will form part of the transmission chain, ensuring that correct audio sources reach the desired destination. Your technical expertise will be more »

identifying training opportunities Work hand-in-hand with Partners to ensure expectations, deadlines, and budgets are being met Accelerate business development by scoping new service lines for your portfolio Work closely across departments to ensure clients are benefiting from an all-encompassing service Preparation and review of accounts … files and support the tax planning process Review processes and implement more efficient ways of service delivery Set an example as a hands-on and supportive Manager About This Firm This well-established firm has an excellent reputation for providing a full-suite of accounting support to a more »

HR Systems & wider PS Leadership team to ensure that their needs of the system are clearly understood and a clear roadmap from inception to delivery is developed. Works alongside the IT – ERP Team to plan and execute the short, medium and long-term product roadmap of technological development for … level issues relating to Success Factor related products. and drives continuous improvement within Employee Central & Recruitment & Onboarding along with the IT – ERP team and service delivery teams in People Services. Works in partnership with Head of HR Systems to develop internal capacity and capability to manage and improve … Employee Central as a source of accurate and relevant workforce data. Skills and Experience Essential: Experience Extensive SAP SuccessFactors Product experience – strategic and delivery Extensive, proven experience in defining HR lifecycle process system support from implementation to adoption/enhancement and to continuous improvement. Skills and Behaviours Role models more »

seamless provision of telecom services, which will involve managing the process from contact with the customer through to full set up of the contracted service(s) to the customer's satisfaction. The Role The day to day role will involve contract scrutiny, customer contact and ordering services as specified … relevant suppliers via CRM system within agreed SLA's. The role will also involve the management and coordination of order workloads, progress reports and service updates for both the business and customers, whilst ensuring the customer has the best experience The role will involve: • Order management • Tracking orders • Testing … and service delivery • Liaise with customers and suppliers • Business development • Escalated issue handling • Fault resolution • Progress reports • Account set up To be considered for this role, you will have the following skills and experience: • Strong communicator at all levels (oral and written) • Strong organisational skills • Ability to multi more »

and project-related building surveying across the private and public sector. The successful candidate will support project leaders in generating a high standard of service delivery, achieving successful outcomes for our clients, capturing and sharing knowledge across projects, enhancing our culture of innovation and reinforcing our reputation as … a preferred service provider. Working in this role will involve assisting in the management of client and project teams to deliver building surveying services profitably and on time to a wide range of clients. The role will cover the full spectrum of building surveying services, i... more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track more »

We have a fantastic opportunity to join our Service Delivery team as a UK based Broadcast & IT Support Technician . You will provide broadcast, media & IT support across our systems that deliver television, radio & cinema services to our global audience. As a key member of BFBS's Technology … from 1st line support and triage across broadcast, media, and IT services, accurate logging of faults, troubleshooting customer issues, and timely resolution of incidents & service requests. This is an entry-level opportunity, so we're looking for someone who has a relevant qualification, or the ability to demonstrate appropriate more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilize remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication more »

Manage integrations between various platforms to ensure seamless data flow and functionality. Platform Oversight: Administer and optimise ConnectWise PSA for ticketing, project management, and service delivery. Maintain and develop the Cloud Radial customer portal to enhance client engagement and satisfaction. Oversee the administration and customisation of Microsoft 365, Teams … for comprehensive reporting and data analysis. Innovation and AI Integration: Explore and implement AI technologies, including Microsoft Co-Pilot, to enhance internal processes and service offerings. Stay abreast of emerging technologies and recommend new tools and practices to improve internal systems. Automation and Efficiency: Identify opportunities for automation and … MCSA: Microsoft 365, etc.). Package Details Salary is up to £55k pa, dependanton experience and accreditations 24Days Holiday Increasing with 2 & 3 years service plus 1 day off for your birthdayeach year The hours of work are 37.5 per week. Based out of our Milton Keynes Office. Employee more »

provide specialist clinical assessments and interventions in a relevant field in line with experience and provide the professional supervision for Occupational Therapists in the service lines. You will develop and support research capabilities for AHP's in mental health. The role is varied interfacing with a number of teams … and you will have opportunity to build relationships and influence service delivery. About us Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals … progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme more »