1 to 25 of 34 Permanent Service Delivery Jobs in Buckinghamshire

your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Service Delivery TeamThis is an exciting opportunity to join a growing and high performing part of Softcat's business as a Service Delivery Manager. The Service Delivery Team is a proficient, fast-paced, and exciting team who are committed to providing excellent customer service. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers ...

Service Desk Team Leader Position OverviewWe are looking for a Service Desk Team Leader to join our team in Milton Keynes.This role would suit a Team Leader or Service Delivery Manager with experience of working in an IT managed services organisation.Salary & BenefitsThe budgeted salary for this … engineers, ensuring support tickets are responded to within agreed timeframes, engineers are mentored and developed, and that our customers receive the high quality of service that we strive to deliver.What Success Looks LikeBuilding effective relationships with team members, customers, and key internal stakeholders to establish credibility and understanding ...

Project & Service Delivery Manager Milton Keynes | £35,000 per annum, increasing to £37,500 after probation We are looking for a Project & Service Delivery Manager to join a leading organisation within the life sciences sector, based in Milton Keynes. This is a great opportunity for someone … Biomedical Science or laboratory background who has project management and client-facing skills and is looking to take on a varied role combining project delivery, customer relationships and operational coordination. About the role You will take ownership of client projects from the initial concept and onboarding stages through ...

portfolio in Milton Keynes, which spans services from children's through to older adults. In this role, you will lead the local business planning, service improvement initiatives, and transformation priorities. You will work flexibly within a changing landscape, managing a complex system of internal and external stakeholders while directly … improve clinical safety, advising on the strategic use of AI to boost patient experience and pathway productivity. Lead local Cost Improvement Programmes (CIP), service redesign opportunities, and efficiency initiatives to ensure productivity and value in service delivery. About us The Business and Transformation (B&T) team in Milton ...

Scheme, Company Car or Cash Allowance, Pension Scheme, Private Medical Insurance, Access to a Private GP and much more! ________________________________________________________________________ Lead the Future of Global Service Excellence Are you a strategic service leader with a passion for customer success, operational excellence, and building high performing international teams … looking for an experienced Global Services Director to lead our worldwide service organisation within our Labwater Solutions business. This is a senior leadership opportunity for someone who thrives in an international environment and is driven to develop innovative service strategies, grow recurring revenues, and deliver an exceptional customer ...

library systems team and undertake the tasks outlined here in collaboration with the other SLM Business Systems.You would be accountable for the delivery of the technical infrastructure and systems framework that underpin the efficient delivery of Library Services. You will manage multiple technology systems, products and services through … complete lifecycle, from inception to mainstream adoption and ongoing use and decommissioning.This work involves establishing and fostering effective partnerships that will contribute to service delivery and strategies, improvements to services for users, value for money and the exploitation of new technologies.You will contribute to sharing good practices ...

Milton Keynes or Glasgow To oversee the end-to-end management of Major Incidents and Problems across complex infrastructure environments, ensuring rapid service restoration and minimal business disruption. The role coordinates with technical teams, technical & business stakeholders and incident response activities, driving consistent timely resolution, effective communication and root … cause analysis. It also supports continuous service improvement by identifying trends, preventing recurring incidents and strengthening operational resilience across production services. We're shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will ...

continue to grow, we’re looking for a Director of Managed & Professional Services to lead our technical delivery functions, including our growing Penetration Testing business. You’ll lead our Professional Services team and Managed Services, with responsibility for developing our services, growing the penetration testing business, identifying new opportunities … This is a senior, commercially focused role, working closely with Sales, Solutions, customers and technical teams to drive growth while maintaining the high-quality service and standards our customers expect from Saepio. What you’ll be doing? Lead and develop the Professional Services and Managed Services functions, ensuring both ...

assigned client portfolio and cultivating effective relationships with key stakeholders.Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities.Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks.Addressing client enquiries and concerns proactively, working closely with Service Delivery … growth targets, while maintaining a credible pipeline for renewals and upsell opportunities.What Success Looks LikeDevelop a comprehensive understanding of the Advania portfolio, sales processes, service standards, CRM requirements, and relevant internal teams.Take ownership of the assigned client portfolio and build effective relationships with key stakeholders.Review each account and create ...

portfolio and cultivating effective relationships with key stakeholders. Regularly reviewing client accounts and updating account plans that outline objectives, risks, and development opportunities. Conducting service reviews at agreed intervals, documenting actions, and ensuring follow-up on required tasks. Addressing client enquiries and concerns proactively, working closely with Service Delivery and relevant teams to resolve issues. Ensuring that all client-related information, including contacts and meeting activities, is accurately recorded in the CRM system. Monitoring progress towards agreed revenue, gross profit, retention, and growth targets, while maintaining a credible pipeline for renewals and upsell opportunities. What Success ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you’ll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

Public Sector & Defence (PS&D) Industry in the UK&I. It spans the full solution lifecycle, from pre-sales and bid support to delivery, transformation and service operations and will be critical in delivering the Industry growth target. What you'll do within your Industry Provide strategic technical … Industry, working closely with the PS&D CEPs, Cluster/Account CTO(s), Account Sales Executives, wider Sales and Growth Teams, Client Delivery Teams, Marketing and Communications and Partners & Vendors Develop PS&D Industry specific technology strategies and roadmaps in conjunction with the CEPs and Sales teams Work with ...

Manager, Managed Cloud Services, Delivery – Hybrid, Glasgow, Marlow, London, UKWe're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. If you're looking for a dynamic, fulfilling career with flexibility … Company, Forbes, Newsweek and more. About the jobThe Managed Cloud Services team is actively searching for a manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees ...

Service Desk Engineer Fortis are working with a great IT service provider to recruit a service desk engineer to join their team. The role will be based in the office close to Amersham . You will be a strong communicator and have excellent customer service skills. … attitude with great team working skills Experience of supporting and administering the latest Microsoft technologies The Role Manage tickets 1st and 2nd line service tickets in line with SLA's, keeping customers well informed throughout Monitor and maintain client infrastructure and systems, responding proactively to alerts. Produce and implement ...

Service Desk & Administrative Coordinator Location: Aylesbury Salary: £30,000 Hours: Full Time, Permanent About the Role We are looking for a highly organised and proactive Service Desk & Administrative Coordinator to join our busy and growing team. This is a varied role that combines service coordination, customer support … fast-paced environment and takes pride in delivering excellent service. You will be the key link between customers, engineers, and suppliers, ensuring service requests are managed efficiently while providing vital administrative support across the business. Key Responsibilities Service Desk Coordination Act as the first point of contact ...

around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.About the jobThe Cloud Services Delivery team is looking for a Cloud Services Delivery Manager to provide expertise in cloud industry best practices and stay up to date with … investment, while deepening your expertise across cutting-edge technologies and collaborating with some of the brightest minds in the industry As a Cloud Services Delivery Manager, you will:Champion and advocate for the customer experience (voice of the customer), provide real-time and on-demand management of assigned enterprise ...

agenda. The post-holder will work closely with the Senior Management Team and operational staff to ensure data-driven insights underpin operational planning and service delivery. Main duties of the job Collect, validate, and analyse operational and performance data to spot risks, trends, and improvement opportunities Produce accurate reports … escalation and maintain IT asset registers and security incident reporting Support new system rollouts and help teams resolve day-to-day technical issues affecting service delivery About us DrPA has been operating in secure environments since 2014 providing General Practitioner services and we are now growing to provide ...

Objectives Manage customer expectations, ensuring the customer and key stakeholders are aware of any risks and/or changes that might affect the overall delivery of their Services.Plan and organise all activities to coordinate releases and interdependencies.Identify and understand risks to the delivery of services … minimise or mitigate any risk to service delivery to customers.Maintain strong relationships and perform an advisory role with multiple internal stakeholders to ensure ongoing process adherence, which can be measured and fed back to relevant teams. Proactive in the identification and understanding of risks to the delivery ...

satisfaction.• Represent the voice of the client and provide internal feedback to improve IDeaS products and solutions.• Apply lessons from past experiences to enhance service delivery, collaborating with internal teams to improve processes and outcomes.Professional Development and Mentorship• Participate in client events, such as conferences and training sessions ...

shaping commercial decisions, driving profitability, and supporting long-term business growth.This isn't a traditional reporting role. You'll work closely with Sales, Operations, Service Delivery, and senior leaders, providing commercial insight and financial challenge on complex customer contracts, pricing decisions, and strategic initiatives.If you're naturally curious ...

commercial decisions, driving profitability, and supporting long-term business growth. This isn't a traditional reporting role. You'll work closely with Sales, Operations, Service Delivery, and senior leaders, providing commercial insight and financial challenge on complex customer contracts, pricing decisions, and strategic initiatives. If you're naturally ...

narrative: Develop and refine messaging, value propositions, and category POVs that support Deloitte’s tech-led market position and Global Tax & Legal’s evolving service delivery model.Build branding guidelines for products, platforms and solutions: Develop and evolve a strategic playbook for GT&L product, platform and solution branding ...

Manager, Managed Cloud Services, Delivery – Hybrid, Glasgow, Marlow, London, UKWe’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.If you're looking for a dynamic, fulfilling career with flexibility … Fast Company, Forbes, Newsweek and more.About the jobThe Managed Cloud Services team is actively searching for a manager to join our SAS Managed Cloud Delivery Management team. This role involves managing the activities and personnel responsible for providing direct SAS Managed Service Management support to both SAS employees ...

closely with business and technology stakeholders to design solutions that deliver real business value. You'll provide architectural leadership across enterprise technologies, guide solution delivery and help ensure technology investments align with long-term strategic goals. You'll also contribute to the evolution of AQA's technology landscape … this role, you'll be responsible for:Designing and guiding technology solutions that meet business requirements while aligning with architectural standards, strategic objectives and delivery priorities. Providing expert architectural advice and leadership to stakeholders, project teams and technology colleagues, ensuring solutions are scalable, secure and fit for purpose. Driving ...

Title: Service Support Analyst (Level 2) Salary: £40k DoE Location: Aylesbury, with hybrid working A growing organisation is seeking a Service Support Analyst to provide first- and second-line IT support across the business. This role is responsible for ensuring reliable IT services, supporting end users, and contributing … ongoing improvement of systems, security, and service delivery. Key Responsibilities Provide 1st and 2nd line IT support across incident, problem, change, and service request management (aligned to ITIL practices). Log, prioritise, troubleshoot, and resolve technical issues; escalate to third-party providers where required. Support and maintain Microsoft ...