1 to 13 of 13 Permanent Service Delivery Jobs in Buckinghamshire

We have an exciting opportunity for an Education Service Delivery Manager to join our well-established client. MFK Recruitment has successfully recruited 36 individuals for this well-established company in the past 5 years, 27 are still with the company too! Extremely ambitious company and they’re very … and West London. The salary is £40k - £45k, with a performance related bonus of £5k per annum (paid quarterly) About the role: The Education Service Delivery Manager will be the primary manager and escalation point for Education customers and sites, you will manage Helpdesk Engineers, and work closely … Managers to meet customer requirements efficiently and strive to resolve customer issues by delivering the right solutions first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of more »

IT suppliers, covering contractual, commercial & compliance activities, across the full spectrum of the supplier lifecycle. The full scope of your role will include new service planning, tendering & selection, supplier performance - fulfilment of contractual commitments, including SLAs, compliance with enterprise policies and procedures such as Information Security, Risk Control, Outsourcing … Compliance, Finance, and so on. You'll co-operate with the IT Service Delivery Managers, Legal, Risk, Finance, Procurement and supplier organisations and, be responsible for supplier management activities throughout the lifecycle, from definition of a new service through tendering, contract award, in life governance and management … are an experienced IT Supplier Manager and, have a good understanding of IT supplier category such as IT Resources, Software, Hardware, Software as a Service (SaaS), Network Management Systems and Telecoms, we would love to hear from you! What you can bring to the role: It's essential that more »

secure IT solutions. They are looking to recruit a 1st Line Support Analyst. As a 1st Line Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer focus and demonstrate excellent communication skills. You will establish productive working relationships with … internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound technical service requests over the phone, Teams or in person. Accurately and … efficiently log all issues and status updates in our Service Desk Tool. Track and resolve support tickets within established SLA's to promptly meet user's needs. Escalate service incidents to 2nd line technical support and problem management where required. Assist with the administrative tasks of running the more »

focused, experienced as a Field IT Support Technician, and have previous 2nd Line IT support experience on client sites working for an IT managed service provider (MSP). You will join our Service Delivery Team based out of the Milton Keynes office. The successful Field IT Support … and able to follow the process of using a ticketing system. The successful candidate will ensure that our customers receive an excellent and consistent service experience. Key Responsibilities Acting as the client facing representative for all technical service requests on client sites (most client sites are within a … mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents, completing more »

project lead fostering trusted relationships with key stakeholders. What you will do: Leadership & Business Management Responsibility and accountability for project budget control and financial delivery of the Cladding Remediation projects. Effective and proactive communications supporting internal comms teams and dealings with freeholders and management companies to ensure delivery … and scope negotiation with design teams, contractors, freeholders, and management companies. Ensure awareness of political, regulatory, industry related and environmental developments which may impact delivery and priorities as necessary. Responsible for ensuring coordinated media management through internal/corporate communications teams. General awareness of Insurance on remediation schemes. Communicate … environmental management, working with our internal HSE team and engaged advisors. Ensure awareness of political, industry related and environmental developments which may impact on delivery and phasing of the project. Ensure delivery of the expected requirements, including timescales, quality, & risk mitigation, ensuring effective oversight of the works, completion more »

IT Project Engineer The Company : Focus Group Recruitment have the pleasure with working alongside market leading IT Managed Service Provider. My client are the UK leaders within multiple sectors. The Role Due to planned growth and business requirements, we are now seeking a strong Project Support Engineer with some … site visits when required to join the dynamic service desk teams. The business has grown from strength to strength in the 20 plus years it has been running and has experienced strong growth and stability. To plan and implement all project activities throughout the project lifecycle, ensuring project objectives … are met and smooth transition to the service desk. Duties required for this role include: Understand and provide the definition of project scope, goals and deliverables. Understand the definition of the required implementation tasks and resource requirements. Understand and assist in the development of all project plans. Understand and more »

Aseptic Services Unit (PASU) in the quality review of their products and processes to maintain a high quality pharmaceutical aseptic service. To ensure the delivery of a safe and efficient Aseptic Services Unit which meets all legal and professional standards. To facilitate and support the efficient and cost effective … regular quality assurance review of all internal and external quality exceptions. This will involve investigation of product and process errors, defects, non-compliance and service user complaints. Work in co-operation with Aseptic Services Manager and Accountable Pharmacist to plan and implement corrective and preventative actions this may involve … processes, procedure, training, policy, or service changes. Pharmacy Aseptic Services Unit To provide expert quality assurance advice to the Pharmacy Aseptic Services Unit (ASU) senior staff by undertaking quality review of products and production processes to actively seek, identify and promote best practice and maintain a high quality pharmaceutical more »

automation strategies for cloud infrastructure Oversee the transition of customer systems from on-premise to cloud-hosted services Ensure consistency, robustness, and efficiency in service delivery Support the migration process for new customers, including onboarding and integration Monitor and optimise performance for approximately 60 hosted customers Collaborate with … latest Azure technologies and best practices Provide technical guidance and support to the team and customers Think holistically to make continuous improvements in cloud service offerings What this offers: Working for a company that values work-life balance A wealth of career progression opportunities - this is a fast-growing more »

a MSP where you will be responsible for a Cloud portfolio. The position has direct ownership of the definition of the services provided; including service design, systems, tools and portals to define the client experience of consuming these services. The role will be focused on setting and reviewing the … information. Have the required experience and knowledge to train and support the sales teams in selling the products. Skills/experience required: Experience of service delivery at an enterprise of SME level desired, particularly experience of managed service providers. Proven Product Management experience and a demonstrable track more »

years of experience in service delivery and end user hardware and software configuration and troubleshooting. • Experience with various desktop systems, operating systems, and diverse technical environments. • Software IMAC and troubleshooting of a wide range of applications. • CompTIA A+ certification or equivalent certification more »

OneDrive, and MFA. * Administer backup technologies and antivirus/security software. * Execute cable patching and utilise remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate proficient technical abilities, demonstrating competence in managing the aforementioned tasks. * Possess outstanding customer service and communication aptitudes. * Display a fervent dedication more »

Office, Teams, SharePoint, OneDrive, and MFA. * Manage antivirus/security products. * Execute cable patching and utilise remote access tools. * Leverage ITSM tools for streamlined service delivery. * Demonstrate robust technical skills, exhibiting proficiency and confidence in managing the aforementioned tasks. * Exhibit outstanding customer service and communication abilities. * Demonstrate a more »

provide specialist clinical assessments and interventions in a relevant field in line with experience and provide the professional supervision for Occupational Therapists in the service lines. You will develop and support research capabilities for AHP's in mental health. The role is varied interfacing with a number of teams … and you will have opportunity to build relationships and influence service delivery. About us Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals … progression Access to tailored individual and Trust wide learning and development 27 days annual leave, plus bank holidays, rising to 33 days with continuous service NHS Discount across a wide range of shops, restaurants and retailers Competitive pension scheme Lease car scheme Cycle to work scheme Employee Assistance Programme more »