1 of 1 Permanent Onboarding Jobs in Buckley

Support & Onboarding Specialist

Hiring Organisation
ADAPT RECRUITMENT GROUP LIMITED
Location
Buckley, Flintshire, Wales, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
bridges technical support and customer success, ensuring a smooth implementation journey and strong client retention. This role would suit someone with experience in SaaS onboarding, implementation support, or customer success within a technology-driven business. The Role & responsibilities of the candidate: Manage end-to-end client onboarding process Deliver platform … Provide first-line support for software and connected devices Work closely with technical teams to resolve escalated issues Monitor customer usage and engagement Maintain onboarding documentation and training materials Support continuous improvement of onboarding processes Ensure high customer satisfaction and retention Requirements: Experience in SaaS onboarding, customer success, or support ...