1 of 1 Permanent Incident Management Jobs in Burgess Hill

point of contact for compliance/business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, root cause analysis and change quality targets. Monitors the quality of deliverables by reporting on any trends, issues and … achievements and raising issues where appropriate. Provide front line technical support to end users responding to issues related to Problem/Incident Management, Release/Deployment, Operational Readiness, Application Monitoring, Production Governance related to issues. Provide feedback to engineering and product team based on the reported CM Complaints … point of contact for compliance/business/development groups requiring assistance in resolving OREs/CAPs/CM Complaints. Monitors problem, change and incident queues, implementing compliance with capability, root cause analysis and change quality targets. Monitors the quality of deliverables by reporting on any trends, issues and More ❯