Delivery Manager (Area Manager)
Burnley, Lancashire, United Kingdom
Fedcap Group
day operations of service delivery, working with the Senior Operations Manager to ensure that all programmes are delivered in line with contractual expectations, within budget, and to a high standard of quality. Team Leadership and Management: Lead, manage, and support a team of Performance Managers. Provide coaching, mentorship … and professional development to ensure effective service delivery and team performance. Performance Management: Set and monitor key performance indicators (KPIs) across all services and programmes, ensuring that performance targets are met or exceeded. Take proactive steps to address underperformance and improve service outcomes in line with policy. Continuous Improvement … Engagement: Build and maintain strong relationships with key stakeholders, including funders, local authorities, employers, and community organisations, to enhance collaboration and support service delivery. Budget Management: Work closely with the finance team to agree and manage service delivery budgets, ensuring that resources are allocated effectively and that services More ❯
Employment Type: Permanent
Salary: GBP Annual
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