1 of 1 Permanent CRM Jobs in Burnley

more! There are 5 major projects on the horizon this year alone for the organisation, some systems and some service related (including a significant CRM/Salesforce implementation). Your challenge is to: Bridge the Gap: Balance the need to modernise with a human-centered approach that doesn't leave … soft power" to navigate it with empathy and insight. Experience-Led: You have led major change in complex environments and ideally have experience supporting CRM implementations (ideally Salesforce!) Impact-Focused: You don't just care about the "what" but you care about whether customers and colleagues can genuinely feel ...