ICT Technician Apprentice
- Hiring Organisation
- QA
- Location
- Zone 4, Burntwood Business Park, Burntwood, Staffordshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £15,999 - £16,000 per annum
first line technical support, troubleshooting, and remote monitoring services to customers and schools. Log, manage, and resolve incidents through the Service Management System, ensuring SLA compliance. Act as a key point of contact between customers, internal teams, and third-party suppliers. Monitor support queues, escalate issues where required, and manage ...