2 of 2 Permanent Functional Consultant Jobs in Burton-upon-Trent

Dynamics 365 Customer Engagement (CE) Functional Consultant - Burton Hybrid working - 2/3 days per week onsite Salary up to £65,000 Dynamics 365 Customer Engagement (CE) Functional Consultant skilled in Customer Service Workspace, Contact Centre solutions, Live Chat, Voice, Azure Communication Services, and Teams Telephony … implementation. Proven experience delivering end-to-end Dynamics 365 CE Customer Service projects, enhancing customer experience, and integrating advanced communication tools. Lead functional design and deployment of D365 CE modules including CSW, Omnichannel, and Contact Centre features. Key skills and responsibilities, Dynamics 365 CE Experience Experienced D365 CE Functional ...

Dynamics 365 Functional Consultant - Burton upon Trent Hybrid working Salary up to £65,000 A Dynamics 365 Functional Consultant is needed for a leading client in Burton Upon Trent. The selected candidate will analyse D365 business needs, define and document system requirements, and support system delivery. … inspire stakeholders, and guiding partner solution designs with a configuration-first mindset. Key skills and responsibilities, Previous experience as a Business Analyst or Consultant working with D365 CE is required. Proficient in configuring D365 and analysing business requirements. Strong understanding of processes that directly involve customers. Skilled ...