IT Support Engineer - 1st / 2nd Line
- Hiring Organisation
- PLANET RECRUITMENT SERVICES LTD
- Location
- Bury, Lancashire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £24,000 - £27,000 per annum
spaces Troubleshoot issues across: Laptops, desktops, and mobile devices Printers and meeting room technology Business-critical applications Support and administer: Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user account management Windows 10/11 environments Assist with: New starter onboarding and leaver processes Device builds, deployments, and lifecycle … role Strong experience delivering remote and onsite, face-to-face user support Solid technical knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint) Active Directory/user administration Basic networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting ...