3 of 3 Permanent Social Skills Jobs in Bury

identifying potential issues Logging and managing support requests using a ticketing system Ensuring all work meets agreed service levels and technical standards Technical Skills & Experience Essential: Strong understanding of general IT systems and troubleshooting methodologies Knowledge of networks, operating systems, and cloud fundamentals Experience with Microsoft 365 and/… hardware troubleshooting and repair Experience managing Apple devices using tools such as Apple Configurator or Meraki MDM Familiarity with documentation tools and ticketing systems Interpersonal Skills Professional and confident approach when working with clients Ability to communicate technical issues clearly to non-technical users Excellent written and verbal communication ...

Microsoft 365 and Windows desktop environments Networking Skills: Understanding of basic networking, hardware troubleshooting, printers and general business IT systems Customer Service: Strong communication skills with a professional and confident client-facing manner Driving Licence: Full UK driving licence is essential due to regular client visits across Lancashire ...

networking (DNS, DHCP, TCP/IP, VPN) Experience with ticketing tools (e.g. ServiceNow, Jira, or similar) Excellent troubleshooting and problem-solving skills Strong communication and stakeholder engagement skills Ability to manage and prioritise workload in a fast-paced environment Desirable: Experience in a multi-site or fast-paced … details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful ...