2 of 2 DemandTrendPermanent Service Delivery Jobs in Bury St Edmunds

Job summary West Suffolk NHS Foundation Trust is looking for an innovative and future-looking individual to lead the technical delivery service in our digital services department. This is a new role that has arisen to oversee the operational and strategic delivery of our technical infrastructure. The role will form part of our digital senior leadership team … suit an applicant who has substantial experience within cyber security, servers or cloud infrastructure, networking and/or telecoms. You will need to have experience of working closely with service delivery teams in engineering and service desk colleagues. Experience in managing teams is essential, as well as change management or service improvement. You will be expected … careers. You will join a mature digital organisation who are striving to deliver high quality, digitally enabled healthcare. Main duties of the job This role as head of technical delivery is responsible for the delivery of the technical service within digital services. Digital systems, applications and solutions are critical to the whole Trust as well as regional More ❯

configuration changes, developments and optimisation. Working closely with clinical and operational teams, you'll play a key part in ensuring our systems are user-friendly, safe, and support the delivery of high-quality care across our community and integrated services. About You We are looking for someone who:o Has in-depth experience with SystmOne in a clinical or … and maintain community clinical system solutions. To develop and maintain the required skills and competencies of a clinical systems specialist including advanced knowledge of the SystmOne EPR, Care Identity Service (CIS) for RA position/workgroup management, RPA development, App development, and various other systems as required. To effectively monitor, manage and respond to service desk enquiries and … communications received through various channels including a service mailbox, hornbill, and a telephony queue. To establish training requirements, design lesson plans, create training resources, and deliver tailored training sessions to individuals, groups, and services through a range of methods and to varied audiences. To provide specialist technical support for community clinical systems including issue identification and resolution. To develop More ❯