Senior IT Support Technician
Caerphilly, Caerphilly County Borough, Gwent, United Kingdom
Universal Business Team
connectivity issues promptly. Oversee the IT Service Desk, ensuring SLA compliance and high levels of customer satisfaction. Deliver training sessions, IT inductions, and system onboarding/offboarding processes. Collaborate on IT projects, including system upgrades and process improvements. Ensure adherence to IT policies and security protocols, including penetration testing and More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum
Posted: