3 of 3 Permanent Customer Experience Jobs in Camberley

Customer Success Associate We’re looking for a proactive and customer-focused Customer Success Associate to join our growing team at Workwell Outsourcing. Working closely with the Customer Success Manager, you'll play a vital role in supporting our clients and internal teams by delivering excellent service, facilitating user training, and helping customers get the most … required. Maintaining up-to-date user guides and help documentation for our Evertime system, ensuring both clients and internal stakeholders stay informed on new features and enhancements. Identifying recurring customer issues and collaborating with Product, IT, Sales, and Marketing teams to help shape improvements. Assisting with onboarding new users and promoting relevant upsell and cross-sell opportunities that add … value for clients. Ensuring service level agreements (SLAs) are consistently met or exceeded. Supporting the Customer Success Manager in managing internal and client-facing projects. Delivering remote or in-person training sessions, including managing scheduling and cost considerations. Advocating for the Workwell Outsourcing brand and technology by championing client needs and promoting product benefits. We’d love to hear More ❯

Were looking for a proactive and customer-focused Customer Success Associate to join our growing team at Workwell Outsourcing. Working closely with the Customer Success Manager, youll play a vital role in supporting our clients and internal teams by delivering excellent service, facilitating user training, and helping customers get the most from our evolving technology platforms. This … required. Maintaining up-to-date user guides and help documentation for our Evertime system, ensuring both clients and internal stakeholders stay informed on new features and enhancements. Identifying recurring customer issues and collaborating with Product, IT, Sales, and Marketing teams to help shape improvements. Assisting with onboarding new users and promoting relevant upsell and cross-sell opportunities that add … value for clients. Ensuring service level agreements (SLAs) are consistently met or exceeded. Supporting the Customer Success Manager in managing internal and client-facing projects. Delivering remote or in-person training sessions, including managing scheduling and cost considerations. Advocating for the Workwell Outsourcing brand and technology by championing client needs and promoting product benefits. Wed love to hear from More ❯

health & safety, and internal processes. · Monitor project performance, budgets, risks, and variations. · Lead client communication and attend project meetings. · Manage snagging, post-project actions, and manufacturer liaison. · Ensure excellent customer experience and maintain a professional presence on site. What We’re Looking For Experience & Skills · 2+ years of project management or project coordination experience. · Proven track record More ❯