3 of 3 Permanent Customer Experience Jobs in Camberley

owning commercial targets (renewals, expansion, or revenue growth). Strong understanding of customer lifecycle management and success methodologies . Experience with CX tools and platforms (e.g., Cisco Success Hub, Lifecycle Advantage, PXP, PX Cloud, or similar). Excellent stakeholder management and communication skills , with the ability to influence … execution of lifecycle motions. Identify expansion and cross-sell opportunities and trigger upsell motions. Track partner health scores, usage analytics, and adoption KPIs via CX tools and platforms (e.g., Success Hub, PXP, PX Cloud). Capture and report on use cases, success stories, and feedback loops. How Success Is Measured ...

Monitor project performance, budgets, risks, and variations. · Lead client communication and attend project meetings. · Manage snagging, post-project actions, and manufacturer liaison. · Ensure excellent customer experience and maintain a professional presence on site. What We’re Looking For Experience & Skills · 2+ years of project management or project ...

Networking Mobile and Unified Communications Modern Workspace Solutions Cyber Security Services Managed Services and Outsourcing You'll be the strategic partner who understands customer priorities, aligns internal teams, and ensures the MSP consistently delivers outcomes that matter. Key Responsibilities Develop and grow strategic enterprise accounts, identifying opportunities for upsell … cross-sell, and expanded service adoption. Act as a specialist overlay, collaborating closely with Enterprise Account Directors to shape account strategy and maximise customer value. Own the commercial approach for key opportunities, building compelling value propositions and ensuring deals support long-term partnership success. Coordinate and influence cross-functional ...