1 of 1 Permanent Customer Service Jobs in Camberley

systems running smoothly, proactively identifying and resolving incidents, and ensuring that clients get the support they needquickly and professionally. Youll also help maintain and monitor systems, contributing to continuous service improvement. What Youll Do Respond to calls, emails, and tickets with friendly, empathetic support. Resolve technical incidents efficiently, escalating only when necessary. Liaise with partners and suppliers for rapid … resolution. Follow ITIL processes and maintain service excellence. Keep clear, professional communication with clients and internal teams. Troubleshoot networks, firewalls, switches, and connectivity issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support Active Directory, file permissions, DHCP/DNS, and … technical knowledge to stay up-to-date. What Were Looking For Previous experience in a helpdesk or IT support role. Strong troubleshooting skills and a passion for delivering excellent customer service. Ability to manage multiple tasks and work within SLAs, KPIs, and OLAs. Benefits Youll Enjoy Subsidised health & dental care Life assurance (3x salary) Discount platform and Ride2Work scheme More ❯