2 of 2 Permanent Incident Management Jobs in Camberley

telecoms, emergency services and defence industries. The role of the service desk is crucial for ensuring customer requirements are met in relation to the creation and coordination of all incident and requests. As a Service Centre Team Lead, you will be responsible for leading the team whilst on shift, ensuring the effective delivery of contracted services in line with … agreed service levels and business processes. You will act as a point of escalation and take ownership of major incidents outside of normal business hours This role has line management responsibilities of 3 team members. The successful Service Desk Team Lead must be a natural problem solver, tenacious and comfortable with stretching their own capabilities by working outside their … at ways to improve and streamline processes and technology to ensure we remain efficient and effective in our approach to service delivery. What you'll do: People and Performance Management Incident Process Management Major Incident Management Resource Coordination Spares Management Rosta Management Escalation Management Service Level Management Implement Continuous Improvement initiatives More ❯

in new and exciting ways. Responsibilities About the Role: This for a Client Services Project Manager is assigned to a specific campus and are responsible for the control and management of all client requirements within their Area of Responsibility (AOR). This role will be direct client facing and work in support of client requirements. Predominantly based between Corsham … Update Client Fit Out Schedule. Update Risks and Issues Log as required. Update Supplier Portals if applicable. Resolve any incidents and confirm to Head of Client Services when complete. Incident Management and Resolution. Project Closure On completion inspect installation with supplier. Create Snag List and confirm Timescales for resolution. Issue Practical Completion certificate (PCC) and arrange handover with … Skills & Experience Required: Strong technical knowledge of both: Data Centre Infrastructure (power, cooling, cabling, fitouts) Physical Security Systems (access control, CCTV, intrusion detection) Extensive experience in project or operations management within data centres, critical infrastructure, or physical security environments. Demonstrated success in building and leading high-performing teams. Experience with P&L ownership, budgeting, and financial reporting. Strong client More ❯