1 of 1 DemandTrendPermanent User Experience Jobs in Camberley

Join us as a Service Desk Analyst. At Peregrine, were always seeking Specialist Talent that have the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Business Analysts in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now. How … internal and external users, providing essential technical support. You will receive, triage, and resolve a wide range of IT-related incidents and service requests, ensuring a smooth and efficient user experience. Your ability to communicate effectively, diagnose issues, and escalate appropriately will be crucial to your success. Responsibilities: Incident Management: Receive and log all incoming incidents and service requests … installations, and account creations. Ensure adherence to service level agreements (SLAs) for response and resolution times. Provide clear and concise instructions to users on how to resolve common issues. User Management : Manage user access and permissions within the Service Desk system. Create and update user accounts. Define roles and access controls. Ensure proper authentication mechanisms are in More ❯