Service Desk Pod Manager (Camberley) Location: Camberley Report to: Service Director - South
- Location
- Camberley, England, United Kingdom
role owns day-to-day ticket management, service quality, escalation control and ITIL-aligned operational discipline, using Halo as the ITSM platform to manage workflow, reporting, prioritisation and continual service improvement. Responsibilities: Pod Leadership: Lead the Camberley service desk pod, providing clear direction, coaching and operational support ...